We applied here to transfer the SIM with the Phoenix number saved, filled out a bunch of data, took about 20 minutes, bought a SIM card, two weeks passed, and eventually they refused!!! We came to find out what the reason was, the answer killed us, we did not guarantee you a transition!

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Александр Л.

Level 3 Local Expert

The service is disgusting. We came to the salon to reissue the numbers from the DPR passport to the Russian passport, it turned out that the DPR passport was needed for the reissue to verify the data. Naturally, the DPR passport has been at home for several years. We arrived a week later with a DPR passport, the consultant didn't even look at it, he registered my Russian passport details. The next thing is more interesting, in order to reissue my spouse's number (the number was registered to me), it is necessary to replace the tariff plan from the archived one to the current one, replacing the plan with 200 rubles, I had to agree. I wrote an application for the transfer of the number to my spouse, the number was registered to her and they left safely. The most interesting thing started after 10 days. I receive an SMS from the operator about the lack of funds in the account, how can this be if I replenish the account for at least two months. I call the support center, they explain that when the owner changes, the account is reset, the consultant did not even mention it, the money in the account would be enough to buy three new numbers. And now the main thing is that the spouse receives an SMS stating that the personal data in the operator's personal account and the data on public services are different and the number will be blocked. And now the main thing is that my spouse's number was registered on my public services!!! how??? I'm shocked.

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Эдуард Василенко

Level 2 Local Expert

Disgusting! The application works through a stump deck. It's been updated for years, but it's getting worse. It constantly requires registration. And not only after the update. The connection is bad, and so is the Internet. Roaming is shown in the center of Donetsk. Switched to Miranda.

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14 reviews