I visited the 5 element store today and was unpleasantly surprised by the quality of service. The employee, as it turned out later, Ksenia, was completely unable to properly help an older person sort out documents and actions on the phone when applying for a loan. The explanations were incomprehensible and superficial, which caused the process to take a long time and cause stress. I would also like to note that the employee did not have a badge, so it was impossible to immediately understand who exactly was serving customers — the name was announced later by other employees. The situation was saved only by other store employees who came up later, calmly and easily explained everything and helped to complete the registration. I believe that employees working with loans, and especially with older people, need to show more patience, care, and the ability to explain in simple words.

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Станислав

Level 6 Local Expert

I chose an electric shaver on the website of the fifth element. They did everything for people there, the description is accurate, the photos are excellent, everything is clear, even there are video reviews. I compared the models, read the reviews, and ordered in a minute. I didn't register the courier, I stopped by and got it myself. The razor works clearly, I recommend it to everyone.

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Алена *

Level 5 Local Expert

I didn't like the delivery to the store at all! The wait is 2-3 days on the site, but in the end it's all 7 days. There is also an incomplete set of products. In fact, instead of 3 products, 2 were sent on the call, as a result, one arrived and was not given out.

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79 reviews