In February 2026, I ordered the delivery of a motherboard for a computer, waited 2 weeks for delivery, and as a result, the wrong board arrived (they got mixed up). When asked to send the one after all, they replied that they had already sold it out. I built the computer for this particular fee, and in 2 weeks it disappeared from sale in other stores. They didn't even apologize or offer alternatives, they told me to call or write to support. I wrote a detailed letter of support, a month passed, and they didn't even respond. I called to clarify if the letter had reached me - they confirmed that they had and promised to respond soon, as a result, another month passed after that and they just ignored me. At least they apologized. That's all you need to know about this store's attitude to customers.

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Владислав Фёдоров

Level 9 Local Expert

Everything is fine, we picked up, tested and sold a hair dryer with nozzles, literally in 7 minutes, saved my money and most importantly my time, my wife is happy with the gift for the new year. Thank you so much!!!

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Александр Гаранец

Level 4 Local Expert

I bought headphones that turned out to be defective (It could only be heard in games). I came in a few days later to take it under warranty, they took me to the service center 2 times and sent me away twice. A purchase in the 5th element is no different from a purchase on the World Bank, and you can't return anything there under warranty.

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73 reviews