Previously, I ordered goods both for personal use and for the organization. Dignities: Fast order processing, Fast billing. Fast delivery. Disadvantages: the last order for the organization of the desk Furniture-Class Alliance (wenge / ash Shimo light) The code 8.668.07 came without one bar. This was discovered during the assembly of the table within 2 days after delivery. When contacting us, they said they would call back within 3 days and tell us about the additional delivery. Time passed and silence fell. Now I will apply only as a last resort. Conclusion: if you order something, then do not release the delivery until ABSOLUTELY everything is recalculated down to the last screw.

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Евгения Р.

Level 3 Local Expert

I contacted the online store with an order for a kitchen set (order No. 329.980.154 dated 03/28/2025). According to the terms of the order, the delivery was to take place on 04/01/2025 from 17:00 to 20:00. On the morning of 04/01/2025, I called the call center, where I was informed that the goods would be delivered from the elevator to the floor. However, an hour before the scheduled time (at 16:00), the operator announced that the delivery was canceled due to a "defect" on the product, but could not explain what exactly the defect was. I was offered to postpone the delivery to May, which I did not agree to. When I called again, they offered to accept the product at a discount, but they did not mention either the discount amount or the nature of the defect, citing the lack of data from the warehouse. On 04/03/2025 at 10:40 a.m., information about the order status was not provided, and the delivery date was postponed by you to 05/07/2025 without my consent. Violation of: delivery time, failure to provide reliable information about the product, unilateral modification of the terms of the contract

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Андрей Романовский

Level 12 Local Expert

What right do the delivery drivers of this company have to block the only entrances to the yards, parking (for more than 5 minutes) in the middle of the roadway, if there are empty spaces on the side of the road? Can't they carry the goods an extra 3 meters or unload and move? Isn't there an ambulance and a driverless car in the middle of the road?At the same time, in response to the remark, they are rude: "You can wait 5 minutes, we are working, call the traffic police." Please teach your employees to respect other people.

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