We sold huawei free buds SE 2 headphones. After examining it at home, it turned out that the headphones were in use, earwax and dirt in the cracks, scuffs on the case. And the seal was opened on the box. The refund was refused. According to the reviews, it is clear that this happens all the time in this store. But headphones are primarily a personal hygiene product... it's disgusting!

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Людмила Б.

Level 5 Local Expert

07/01/2026 my husband bought an Evolution fan, brought it home by taxi and found a shortage of goods there.I flew back, the product was replaced, again I took a taxi home, I started to assemble, and the fan began to fall apart before my eyes, the quality of the parts was terrible (during the assembly process, the ball from the bearing fell out!!). Moreover, there was a piece of plastic from the case in the box.Again, my husband took this stuff back by taxi and demanded a refund, to which he was told that he had damaged the fan during transportation.The store's sellers initially refused to return the money and threatened to send the goods for examination, the husband agreed and said he would write a written complaint, they began to photograph the goods, and then returned the money. Two points only for the fact that the money was returned, they are trading in non-condiments, be careful.

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Вита Корнева

Level 2 Local Expert

We were satisfied with the purchase of a robot vacuum cleaner. Professional advice and selection assistance . Thanks to consultant Daniel

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