The staff were very pleasant and helpful. I had just bought a new bow when I came to this club for the first time. I brought my six-year-old son as well, and it was his first time shooting a bow. He did very well with his instructor, and they helped him learn safety, proper shooting form and consistency and accuracy. The staff helped with some minor tuning issues with my compound bow. They installed a new peep sight in the club (they do have a bow press). I was able to sight in the bow and received some training to improve my stance and accuracy as well. Slava, Valeria and Irina were excellent instructors and provided helpful instruction, attention and suggestions. My son was instantly addicted to shooting and we will likely return to this club. The location is also very convenient for us.
One downside is that the toilet for the club's use is in a billiards club downstairs. It's somewhat inconvenient and unsavory for children to walk into such a den with booze and adult atmospherics. This is the only downside.
I would also like to add that some instructors speak English very adequately. They have quivers and arrows and bows for convenience of students in case you don't have your own equipment. If you bring your own equipment, there is storage space in the club so you do not need to bring your bow, arrows and accessories with you every time.