Good service and nice people. We bought a coffee machine with delivery from them. The elevator was not working and the courier girl brought the car by herself up the stairs. And when it was time to contact the service center, everything was done quickly, sent to the service, fixed the breakdown and tested the quality of coffee grinding together with us. It was very emotional.
I ordered a Logi g502x mouse with pickup, paid through an online service. Everything is fine, the box is sealed, the mouse is new, everything is working, the store is normal.
Disgusting service! I bought a mouse, it was delivered, everything is fine, it turned out to be broken, I went to exchange it under warranty. They issued a coupon that the warranty replacement would be made within 6-30 days, but at the same time they said that it would be possible to pick it up next week. I called them the following week, they told me they would call me back in 2 days. As a result, I did not wait for the call and called myself after 5 days, they said they would call me back in a week. With such promises that they will call me back themselves, 45 days have passed, and they have never called me themselves. In the end, as a result of my next call, it turned out that it was already possible to pick up a few days ago. I came to pick it up at the agreed date and time, but the mouse was not ready, we went looking for it in the warehouse, waited for half an hour, but thanks at least for not handing it over again) In general, I do not recommend contacting this store to anyone