We bought food for a small puppy by weight, as a result, worms turned out to be there!! We saw them only the morning after the purchase. They returned the money for the feed, but who will return the money for all that he went through at his three-month age. I'm sorry, but I think you are also responsible for what you sell and for the consequences that occur after this. And here there is no longer a question of the money we spent on treatment, but a question of principle, because I don't want to let this situation go! Why do they sell such high-quality food and live in peace, but we have to suffer and take the poor baby to daily injections and ivs! It's just that it's a shame, I want some kind of human understanding, attitude and approach to our pets. And by understanding, I mean compensation for treatment, and not just a refund for food and then, as they say, "not our problems"

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Ирина В.

Level 3 Local Expert

We often bought food in this store in large packages. The last time, about 2 months ago, we bought another package (ksati, on the advice of the sellers, took this food, and then the same seller assured that this feed had not been available for half a year). Worms were found in the food bag. When I came to tell you about it, I was accused of having worms at my house (yeah, despite the fact that there are two small children at home) and generally do not need to buy such large amounts of feed (so maybe you don't need to sell such volumes then?). A book of complaints was rudely thrown at me .

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Виктория Прищеп

Level 5 Local Expert

Pet store with a veterinary library What can you only dream about, Plus, there is a grooming salon in the pet store So that if you want, you can cut, wash and comb your pet and immediately buy him a treat 👍

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16 reviews