I'm still in shock from what happened... I ordered a large package of 13 kg dog food for the promotion (I've been buying this kind of food for seven years now), I was a little confused by the price, so I specifically asked in the order to pay attention to the integrity of the package!!! It was delivered on time, the courier is polite, BUT when you click on the package, the air began to whistle over the entire area of the package. At my request, the courier called a man named Natalia Yurchko to find out if it was possible to replace it with a normal one..
And then I learned a lot of new things for myself, the lady, not in a very polite way, convinced me that these were technological holes for air discharge from the package. Even if this is the case, they are located either in the upper or lower edge of the multilayer polyethylene bag, and the air whistled throughout the package. As a result, the bag of food was not replaced for me, referring to the fact that they are all like that. There was an unpleasant aftertaste and the question of the quality of the product that they are trying to sell us under the guise of promotional.
It's also a shame that I'm a regular customer of this store, and the desire to visit it has disappeared.
A wonderful store with wonderful staff.How many times have I gone to other stores, but I only chose this one.Girl consultants are professionals in their field.They will always advise you, as well as answer all your questions.Thank you very much.
Stale goods are often found. There is no consultant in the room. Completely ill-mannered people work in the department where fresh meat and poultry are served
Очень большой ассортимент товаров, много на чём нет ценников. Девушки очень молодые, всё время чем-то заняты, в итоге много суеты, а консультацию получить не у кого. Если оставлять только молодёжь, то от хаоса не избавиться. Есть над чем работать.
Безответственное отношение к продаваемому товару, покупателю и питомцу. По вопросу качества корма, которым отравилась собака, даже не стали разговаривать. Не рекомендую
Сложно дождаться обслуживания, работников мало, так что один человек и товары расставляет и на кассе покупателей обслуживает. Потому всегда есть ожидание. Также не сильно разбираются в продукции, постоянно путаются и тормозят.
Часто проходят акции. Вот и теперь заказали товары для наших питомцев через интернет, в тот же день пришло оповещение, что заказ скомплектован. Сотрудники очень вежливые. Объяснили очень доступно как правильно применять препараты. Буду рекомендовать!
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Show business's response
Светлана П
Level 3 Local Expert
November 19, 2023
I was very disappointed, the seller refused to sell Sanabel food (she did not want to open a new pack), although large packs come, so that it would not be very pleasant to sell by weight
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Show business's response
delovaJAkolbasa
Level 4 Local Expert
April 12
they sell a product with a suitable expiration date, and they don't talk about it anywhere. I do not recommend it