ZooAqua
Business hours
Closes in 2 min
Directions
School
670 m
Features
Credit card payment
Terrariums
Aquarium
Parking for people with disabilities
Delivery
Natural food
Pickup points
Preliminary registration
Goods for animals:cats, rodents, dogs, fishes, reptiles, amphibians
Animal feed:cats, dogs, birds, fish and reptiles, rodents and ferrets
Wheelchair accessible:Partially available
Payment method:discount system, cash, payment by card, bank transfer, cash on delivery, installment, cashless payment, online, payment by credit card, making a loan, contactless payment
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50 reviews
October 8, 2024
The range is huge: there is everything from food to toys and accessories. The sellers know their business, they helped to choose a good food. The prices are normal, sometimes you can stumble upon good discounts
See original · Русский
1
September 27, 2024
The courier delivered an order worth almost 250 rubles at the agreed time, but as it turned out, the order was incomplete and the type of fish ordered was confused (one of them with a poorly functioning fin, I thought it was just a stressed fish, but...which fell off at the time of writing the review), and as they later said, "part of the order was sent to someone else," but decided to get out of the situation that the missing part of my order would be brought the next day and that they would compensate for the "moral harm" with nice things for the aquarium...I agreed and decided to add to all this by ordering (paying extra) 5 neon fish and an albino catfish...as a result, out of 5 neon, one is dead, the other is crooked, and the catfish is generally a different species and not an albino.
The prices here may be more attractive than in other stores, but it's not worth it! I do not recommend this online store to anyone. It is better to come to the pet store and see with your own eyes "live" and choose what you need. If you want to run into poor-quality service with all the consequences, then you are here.
By the way, they deliver until 23, and when the courier delivered my order for the second time, he almost arrived much earlier than agreed + did not want to arrive a little later, by the way, from his own words, he took the last order to 21, and said that if I want to pick up my order today, then I have to drive through half the city to him...I had to go, because it was for a gift and there was no time to wait ... ppc!!! Don't even think about going to the website of this store! The photo shows a crooked neon and, in their opinion, an albino catfish...tin, not a store!
See original · Русский
1
November 19, 2024
Terrible attitude! I ordered a full set of aquarium with a pedestal. I had to constantly call back and clarify, the order was delayed for three weeks. No one said that the cabinet would be disassembled! How they imagined it: in one evening, both the temba and the aquarium with fish were launched, they assured that nothing was wrong, put up an aquarium, and tomorrow we will try to find someone! No one has found anyone! I put up an aquarium for what I could, I will ask that another person's bedside table be assembled. I don't know how I'm going to rearrange the aquarium. I do not recommend ordering and they also wrote that I should definitely mention in the review that they helped me a lot and were always in touch, they were in touch, but the answer was always tomorrow
See original · Русский