We purchased a gold product, 585 samples, the sample is low, it was told to the consultant that it was soft and could be unfastened arbitrarily, to which it was answered, You came up with it, this can not be, and with it everything is well unfastened and fastened. They passed it for examination, and the answer came that this was non-compliance with the rules of handling jewelry. The earrings were returned and refused to be exchanged, although they did not ask for a refund.
I do not recommend buying jewelry in this store.
Excellent service by Alexander Neberov, everything was shown, explained, packed , smiling , pleasant, in a word, my wife and I are delighted with the young man, I ask you to reward him with a cash prize. For the excellent work
I visited this store and handed over gold dot I don't understand luxury items at all jewelry is complete nonsense dot why buy yourself rings, some necklaces, gold hang on yourself I don't understand at all dot gold silver and platinum is a good material for use in electronics and household appliances. Bourgeois manners
We chose wedding rings. Going into the ZIKO store, the consultant refused to show us the products closer, saying that everything was only to order. At the same time, how can we make an order if we haven't even seen the rings closer? What kind of store is this - look, don't touch it with your hands. Disgusting attitude, sellers are not interested in selling
Poor level of service, poor product quality, unwillingness to meet the customer halfway. In Zico, there is often a low sample of gold products, 585 samples are very small, they refuse to exchange jewelry (from which the seal and labels have not been cut) when other jewelry stores agree to do so. I won't come back and I don't advise you.
There are good rings (I added one star for this), although the prices are quite high relative to competitors.
Of the disadvantages of this particular jewelry store, I can note the constantly dissatisfied and non-customer-oriented staff, who with all their appearance shows that they absolutely do not care about customers who, apparently, came to distract them from more important matters. Probably, employees pre-evaluate clients by appearance, and, based on this, they prefer not to spend "extra" time consulting clients they dislike.
Largely due to this approach, we decided to purchase jewelry from another jewelry store.
I don't know if this is such a purposeful approach to recruitment or a coincidence, but there is a similar picture in the Zico store in the Gallery shopping center.
It seems that they are not selling gold there, but some rare metals found outside the solar system, if you want to spend all the money on jewelry, feel free to go to zico!