On November 6, 2024, I contacted the Ziko service center at Trudovaya 8 in Gomel about the nuances in the operation of watches, by the way, bought in the same store. I got to the service center at 16.50. At this time, an unpleasant dialogue occurred between an employee of the service center and a man who addressed the issue of repairing his watch. After waiting for the man to step aside to contact the Ziko administration, I turned to Anna Alexandrovna Kuchkina, an employee of the service center, with a request to serve me. To which I received an answer that she would serve me if I had time to write an application before 17.00. She still gave me the application form. But when I had a question when filling out the application and I turned to Anna Alexandrovna to help me solve it, she said that it was already 17:00, she could not help me in any way. She did not respond to my request to return the incomplete application to me, saying: "You will come next time and fill it out." To say that I am shocked by the rudeness and rudeness of an employee of such a large and successful company is to say nothing.
I would like to ask the Ziko administration to carefully select employees for their company... after all, your Face directly depends on their behavior and professionalism!
A very good store. You can always choose a worthwhile and unusual gift for any occasion. The prices are adequate, and there is more choice than in many places.
The attitude of the staff to the client is very unprofessional - you can say how "on the market" and that's better there.
After purchasing the watch, a couple of days later))), I contacted the service center - the same situation.
Customer focus 0
"Swiss quality" - the second hand does not hit the dial.
I express my sincere gratitude for the high professionalism and responsibility of the employees of Ziko stores.In particular, the head of the department Natalia ProStor store Minsk, helped to solve my question promptly.I received the order in Gomel as soon as possible.I am satisfied and very grateful to the young specialist!I wish you career growth and awards for Natalia!!!!!!!
Disgusting attitude towards the customer. We ordered a watch. They were in a warehouse in Minsk. They told me to wait for the call. We waited more than a week, but the call did not happen. Let's go to the store, it turned out that these watches have already been sold! I do not recommend this store! Such an attitude towards the buyer is not allowed!
Plus for the convenient location, a large selection. But the advantages ended there. Consultants are not interested in selling anything as much as possible and demonstrate it with their whole appearance. Even approach the customers lazily. To the question of how a certain earring of an interesting shape is attached, the answer came: "On the ear." There is no help with the choice. Dear management, please reconsider the staff, people are not at all interested in their work.
Расположен в центре города, магазин с довольно уже "старой" историей, давно на рынке, всегда специализировался на брендовых марках наручных часов. Также представлена ювелирная продукция. Серебро, золото. Если вы ищете в качестве подарка старую добрую классику наручных часов - вам сюда. Цены примерно среднерыночные. Но основное преимущество - широкий ассортимент и возможность выбора.
I came in before March 8, the sales girls were great at breaking up, but they managed not to leave anyone without attention)I am always happy with my purchases, such products as Ziko cannot be found at other jewelers.
It's a pretty pretentious place. Consultants look down on customers (compared to other points in the network). There is a choice, especially in the watches and pens department. There is a watch workshop.
магазин добротный с хорошей отделкой , где можно придти купить часы разной сложности от классических до водонепроницаемых , спортивных , часы известных фирм
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Олег Ленков
Level 7 Local Expert
January 2, 2023
Хороший выбор часов, возможность заказа интересующей модели из другого магазина и города, внимательные сотрудники, наличие качественного сервиса и ремонта часов с профессиональным подходом к работе и клиентам.
Персонал отзывчивый,советует на все случаи,есть скупка,большой выбор ювелирных изделий. Топят хорошо, жаркая отмосфера. Цены одни из низких по городу, много акций и скидок. Подарок выбрать легко.
Это действительно стоящий магазин. Всем рекомендую посетить и уверяю без покупки и хорошего настроения не уйдете.
Отличная мастерская по ремонту часов. Часовщику отдельное спасибо.
Было бы неплохо добавить и ювелирную мастерскую.
Вежливый и приятный персонал. Ряд скидок, бонусов, возможность покупки в рассрочку по картам. Большой выбор, широкий диапазон цен от и до. При покупке действуют акции.