I bought an expensive watch at Ziko at 8 Trudovaya Str., Gomel, I wanted to contact the warranty department at the same address because the watch broke. At the entrance, I noticed an announcement that the master was on vacation, I decided to check with the administrators. In response, I received a rude reply that two ads were hanging at the entrance. Zico is a chain of jewelry and jewelry stores with a good reputation, not a flea market. I would advise girls to take advanced training courses in the field of sales.
I express my sincere gratitude for the high professionalism and responsibility of the employees of Ziko stores.In particular, the head of the department Natalia ProStor store Minsk, helped to solve my question promptly.I received the order in Gomel as soon as possible.I am satisfied and very grateful to the young specialist!I wish you career growth and awards for Natalia!!!!!!!
The attitude of the staff to the client is very unprofessional - you can say how "on the market" and that's better there.
After purchasing the watch, a couple of days later))), I contacted the service center - the same situation.
Customer focus 0
"Swiss quality" - the second hand does not hit the dial.