A day without water and a toilet, the whole house, a neighbor has water flowing through the top from the toilet and sink, they came and left, did nothing, that's urgent service for you
A very, very bad job. they do not cope with their duties and rules and always turn off the water every year in the summer for 2, and sometimes for 3 weeks.
When the apperator is called, the call goes on, no one picks up the phone. After the call, the dispatcher turns off the phone without even listening to the request.