Good day!
I've been living in my house for many years, and I've rarely sought help from housing and communal Services.
But my patience ran out, I called the housing department 9 dispatcher twice.
A plumber was sent the second time.
The reason for the visit is that the towel dryer has not been working for weeks all January and February, it's actually winter outside.
they turn off the water ALL the time,
then it's not water, but coffee- dirt that has ruined all the taps, the toilet bowl, there is no water pressure at all (5th floor), we're tired of talking.
The plumber came in with a fume, you can suffocate, it looks like others don't work there..
they constantly call him, distract
him, he promises to come to everyone to buy everything, not when, all on the phone..
I opened the toilet bowl, the water did not fill up, they filled it with mud, because they turn off THE WATER SYSTEMATICALLY AND CONSTANTLY!!
I DID NOT DO ANYTHING AND WAS NOT GOING TO DO IT, WHY???? OTHERS ARE WAITING FOR HIM...THEY PROBABLY PAY PERSONALLY...
I had to call a plumber privately for a fee so that the water would go into the barrel and clean everything that was clogged with dirt when the water was turned off.
I would like to ask the housing department who needs such help..???
If such specialists can't even clean the blockage elementary??
Who do we pay for maintenance, etc
. In general, it's a mess and an outrage..
There has been no water pressure from the faucet for so many years,
the excuses are the same.. Tired of listening..
I wanted to attach a photo of the water pressure..
all the water has been turned off again in the morning....
on February 25, 2025
Terrible attitude to work and people.The score is -1.For the fourth week, I've been trying to get a wall laid in the entrance after fixing a leak in the riser, nothing.I've lost count of how many applications I've left.
Disgusting office!It's time to change the head!Probably as dirty as the territory)
There is dirt and garbage in the yards!The wipers are not visible at all!Probably the management steals money and there is not enough for salaries.So let them clean the yards themselves
Disgusting housing unit. The yard is not cleaned. There are dry leaves and debris in the yards. It is impossible to get through, the phone is not picked up.
The old equipment has not been changed for more than 20 years. Children have no place to play. The road in the yard is terrible, it's hard for cars to enter the yard.
Domoupraalenie does not work at all, for which only employees and management receive a salary. It is impossible to get through, and if you get through, it is not known whether your application is being transferred or not. For 3 days I have been submitting an application to 115 and to the house itself that the heating is not connected, who is still there. They say 1 plumber for everything about everything, but there were 4 of them sitting in the heat point, something was noted instead of work. It is very shameful why communalists, as teachers, do not come to check Minsk.
Disgusting work of the housing Department. For 8 days we have been submitting an application that the heating is not turned on for the risers of the kitchen and bathroom on 37 Pravdy Street. building 6, 2nd entrance, the average riser of apartments, but there is no movement. There were plumbers in the next entrance, they were told that we also have problems with heating, but in response it was said that we do not have such an application, although applications are submitted daily through 115. The entrance is not cleaned, the basement is periodically flooded, water is constantly dripping from the pipes. We will have to go to N.Kachanova or write to the program "Vremechko".
Pros: no
Minuses: without a doubt, it is the worst housing department in Vitebsk. And by a huge margin. Basements flooded after rains or thaws, asphalt pavement almost completely destroyed, paths trampled by people and not paved for decades, janitors idling in the morning, etc. The list is far from complete.
I've been waiting for the third year for something to be decided with the balcony. I submitted about 30 applications. Until he kills someone at the bottom, they will not move!
P.S. the plates are falling down, what do I have that the neighbors have from above / below.
People have no shame, no conscience, no honor! They do not deal with issues at home at all, there are no cleaners for half a year, some cockroaches crawled, garbage lay for several months under the windows of Alferov 1, Alferov 3. A lost place, not housing and communal services. I don't understand why people go there to work at all! Please see my comment and take action against this institution!
One star is a lot for this institution!!! Firstly, it's not possible to get through, it's easier to get there, secondly, in order to do at least something, you need to achieve for a very long time, pipes are flowing in the basement, shit stinks all over the entrance, they allegedly did it, just tied up with some kind of rag and the thing is in the hat, we call again with the same problem, we came with sawdust, everything was filled in and everything is ready. This year, the whole entrance stinks again, i.e., the problem remains. Regarding heating, the entire Pravda district is already warm, our house is being de-aired last of all, and then after numerous complaints from residents of the house, it was in the past years, let's see how it will be this year. Thirdly , about the water , in order to wait for hot water in the morning and not only in the morning , you have to wait for about 5 minutes . And on weekends in the evenings, as always, the water is dirty and straight black, a black plaque remains on the bathtub.
On September 01, I've been calling for half a day, no one answers all the bodies. what an attitude to work. and please take the trouble to replace the information on the contact numbers on the Internet.. Old numbers are hanging everywhere!!!!
Employees are rude, it is not possible to get through, they do not notify about planned work on the site, they shift their area of responsibility to third-party organizations. Clean up your mess.
the most terrible housing and communal services in Vitebsk. they never clean the snow, do not clean the entrances.terrible, and boorish attitude towards people.ignores all applications in 115.it's time to complain, and at the same time every day to the higher authorities
It is really absolutely impossible to get through! But I see that even if you get through, the requests are not fulfilled...although this is their direct work! I'm talking about the mountains of last year's leaves in the yards on 14 Schrader Street (around the house)! They are cleaned every two years before mowing the grass!THE CENTER! VICTORY SQUARE!
8 Do you have anyone responsible for the quality of the work performed? Finally, they managed to clean the snow in the yard all winter (Smolenskaya 5-3), so they lifted the asphalt all at the same time. It's necessary to figure it out - to dig snow with an excavator, Or maybe they plan to put new asphalt for us?
There is no heating on Pravda Street for 35 months! No matter how many times you call, nothing is done. And wheelchair users live in the house! Small children! Take urgent action!
I called the plumbers through the dispatcher on Friday. They said they would come on Monday from 08.00 to 14.00.I'm still waiting. The phones at the site are not answering
If the wipers still belong to the housing department, then two is a lot. All signs are waiting for the third winter, without clearing snow from even the footpaths. In the warmer months, the wipers are only busy removing garbage containers from the garbage chute. And everything.
Regarding electricians and plumbers, it's much better here. I called and wait, not quickly, but they will come and do it.
They do not want to do anything for which they receive a salary, it is not possible to get through
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Дмитрий Г.
Level 5 Local Expert
August 30, 2019
There is never anyone in place. The phone is constantly busy. I have never seen a worse organization. Even the reception desk at the clinic is easier to get through. You need to go yourself to solve your problem, and it's not a fact that you'll find someone here. What are we paying money for!!!
you can never get through there, it's easier to walk, plus drunk employees
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Владимир Соколовский
Level 10 Local Expert
October 19, 2020
It is not possible to get through when there are a lot of phones and there are no signs of them there, and we pay for it all when they have already put things in order