We came on 10/27/24 to reissue the contract, asked where to go, passport said go to the accountant at the 2nd window. There was a sign on the 2nd window saying "the window does not work" and a girl was sitting there, when they asked if we had applied correctly, she started yelling that she had a lunch break and that she would be coming soon. Firstly, there was no sign that she had a break, and secondly, it was possible to say calmly and normally. Fortunately, another girl came up and helped us while this girl was away. When she came back, it felt like I had ruined her whole life. She worked and socialized with such disregard. I'm not asking you to kiss my feet, I'm asking for a pure human relationship. And it feels like there's a queen sitting there that everyone owes everything to. Disgusting!!!

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Алиса Селезнева

Level 6 Local Expert

When there are problems with the cleanliness of the entrance, I write an application to 115 bel and zhes reacts instantly, recently the entire entrance was washed, all 9 floors, although I asked just to remove the garbage, yes, I agree, there are problems with both garbage cans and cleaning, but zhes always goes to a meeting and offers solutions, they always call me back about problematic They explain everything politely and I am happy , thank you

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Надежда Владимировна

Level 7 Local Expert

What can I write when the utility does not work for people?On 03/19/2024, our water was turned off, both hot and cold, and the ad was not hung. There is a small child at home, such an attitude is terrible. If there was an announcement, you could get some water and not worry. The cleaner does not clean the entrance, sweeps on the ground floor, washes if you make a remark, and does not even touch all 9 floors. What do they get paid for? They are not at the workplace for 8 hours. If you clean it well once, then only keep it clean, it's not hard. After all, the neighbors on the floors both sweep and wash, for themselves. How to deal with ZHES? 🤔

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