When buying an apartment, I came to sign a contract. On the first day, I was refused, because the head of the housing department-5 said that she was going to the selector. The time was 14.20 and after the selector it doesn't work. She offered to come back another day. When I came the other day, she said that it was not her reception day. How's that??? Do I have to come on the reception day to sign a contract??? After that, I called the Housing and Communal Services hotline -2. I explained the situation and promised to help and call back. I waited a couple of hours for no response. I called back myself. I was told that they could not contact the head of Housing Department-5. In general, there is no result. I am also interested in the question, is there only one specialist to conclude a contract? And if this specialist goes on vacation or sick leave, the provision of services to the public stops???