The most terrible housing!
I applied on March 17, 2023 about replacing the valves that block the water in the apartment - a month of waiting (the answers of the workers : - there are no valves, - the food does not pay the bills, - buy at your own expense). These valves are not installed at the expense of residents! and at the expense of housing and communal services, stop extortion. Finally, the day came and the ill-fated valves were installed, BUT!!!! Ass-handed plumber Andrey Malakhov, probably in revenge for the free valves, broke the bathtub faucet! When asked why he removed the mixer (because no one asked him about it, but only needed to replace the valves!) - he muttered something unintelligible, buy spare parts yourself and left with a sense of "fulfilled" duty. Do not let this employee perform any replacements in your apartment-this is fraught with additional costs and your health, or does not leave for a second and controls his work, you should not trust such would-be plumbers!!!
The disgusting attitude of the employees of this housing and communal services, our house has not seen the planned disconnected hot water to this day, while even that week it was connected to everyone except our house, to the question why the answers differ, at first they blamed the heating networks, allegedly they do not give the go-ahead, they called them they do not understand what the reason is since they said to connect a long time ago and that there are no breakdowns and no problems, calling back the housing department version has changed that everything is connected to you do not worry (Malakhov is working, wait for water today), then the weekend, followed by Monday they do not pick up the phone, but there is still no water! Apparently there's something personal here, or what do you mean?
The most terrible housing department, I've been calling them for the 3rd year about the drainpipe, because all the water is dripping onto my balcony and it's already starting to crumble. And soon the rains will begin and the balcony will definitely crumble to the neighbors.
Maybe someone knows where to contact a higher-level organization to find justice for them.