ЖЭУ № 16
31 review
August 19, 2024
I called the 115 service and an application was submitted 4 times. The neighbors on top have an old riser that leaked. There was no reaction to the applications from either the plumbers or the master. The master cannot be reached. She is never in the workplace. I called constantly for eight working hours and for 3 weeks!!! I got through once, but since it was the end of the working day, she said, "Why didn't you call earlier, I would have sent someone" and that was it. There were no plumbers for another week. During this time, I called the regional executive committee hotline twice, in the first case they gave the phone numbers of non-existing bosses, on the second call they said that they did not know anything and gave the number where to file a complaint. Why are these people sitting on the hotline and getting paid? They filed a complaint, they said they would definitely hand it over, called the boss's reception, the secretary wrote it down and said she would definitely hand it over to the boss when he appeared, apparently he also does not like to be in the workplace. Then the plumbers appeared and then walked past the house and I forced them to come in, they found the problem in a couple of minutes and said they would give it to the master and that was silence again for a week. For 53 years, we have been regularly paying the state all payments for major repairs, taxes and so on. But when people need help from the state, there is no help! For all these payments, it was possible to buy a couple of apartments, but the state now does not have a couple of rubles for a pipe. I have a suggestion. plumbers are paid a salary based on the work done, not a salary. The same goes for the masters and all the bosses. who like to receive salaries from our pockets , but do not like to work. Today I will write and call the president's hotline. Maybe if neither plumbers, nor foremen, nor housing and communal services bosses, nor ministers can do their job, let the head of state personally come and replace the riser. To date, three walls are soaked through with excrement, the wallpaper has fallen off, the floor is soaked, there is a stench.
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4
November 11, 2024
Disgusting attitude towards people. I've left requests many times, called many times. Sometimes their master is sick, then there is no time, and so on. And so it has been for almost half a year. A disgusting service.
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1
August 2, 2023
I called 115 for two days to make a request for a plumbing blockage. On 31.07 from 2 o'clock in the afternoon, no one reacted. The emergency service arrived at 2240 at night. They unsubscribed that there is no access to the apartment. The intercom on the street was turned off. They didn't allow me to come in and call. 1.08 the same thing happened again. At 22.40 in the evening, the emergency service arrived, they again unsubscribed that there was no access to the square. The intercom is constantly turned off in the evening by the Gypsies who live in our entrance. 1. They left again. Duty 115 called back, put us on the red light at du16. In the morning at 2.07 promised to send plumbers to us. A blockage in the knee. It needs to be disassembled and cleaned. It's necessary to climb under the bathtub. It's a very difficult job. No one wants to work hard for 700 rubles. Not only that, it's always a shame at work. So the salary is too small. Such people are needed at the enterprise, and for 12 hours a day. And with the night ones. For a salary of 700 rubles. For comparison, where is better. In the evening I will write back what they have fixed or not. Otherwise, I will go to the municipal housing and communal services hotline tomorrow. I think they will help there.
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4
February 28, 2024
The mess on 02/20.24 g called 115 in the basement, a cold water pipe breakthrough was said to be handed over to the housing department-16 today 02/29.24 .the breakthrough was not eliminated, the water as it poured so still pours pressure into the wall, the tones of the water go into the ground and the housing department anyway, so we save water.
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September 6, 2023
The job is disgusting!
It's hard to get through.
The visor at the entrance was repaired for 1.5 years. There were more than 10 applications. They wrote a statement both through 115 and directly.
In order to solve something, you need to talk personally with your boss.
But the boss usually has only two answers: "There are no people to do it", "There is no funding"
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1
October 25, 2023
Even 1 star is a lot!!!! It's impossible to get through! Constantly busy! Why on this housing department (judging by the reviews) and their work will not be checked and put at least some order???? Unbearable!!!!
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3
July 14, 2023
There is no worse service, I will complain about the disregard on the part of the management. The 82-year-old woman can't fix the toilet for two weeks, she has to ask to go to the nearest shops. They promise, but no one comes. THE HORROR!!!!!
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1
August 7, 2023
The horror of what's going on at Karl Marx 62 is an eternally flooded basement, And we don't do anything for it, I haven't seen such a boorish attitude anywhere else, they still haven't given hot water, we need to complain to the presidential commission
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2
March 28, 2024
Due to untimely repairs, a whole riser in the entrance was without cold water for three days... Just no comments
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April 18, 2023
Cleaning of the house territory has not been carried out since last year. The sanitation is complete, and there is a Playground nearby. Applications for 115 are not fulfilled. Maybe the wipers are out?
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2
September 3, 2023
According to Gorbochevsky 32 pod.1 car wash is not cleaned, at least once a month there was a monthly cleaning. We have to go complain
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March 18, 2022
Plumbers came to me to repair a plastic pipe of cold water in an alcoholic state. They tried to extort money from me for free repairs. After I said that there was video surveillance in the apartment and they saw the video cameras, they began to apologize. I still have the video. They are rude and arrogant.
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5
1
November 16, 2021
You don't even have to contact me, I haven't met such lazy housing units yet. The janitors go drunk, but the master says the way at least comes. There is no cleaner at all, who is being paid the money is questionable. You will not call an electrician, you can apply without a reason, applications are rejected because they were accepted two weeks ago and the type is being executed (he/she has no idea by the Castryko master). They could have done it themselves, they would have done it without being asked. Although the question is, why should I hire someone to do what they should do.It's just a nightmare, does everyone really care((
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5
October 4, 2021
Boorish and neglectful attitude towards people. They do not respond to any request, it is simply unrealistic to get through to the workshop site. It's always either busy or they don't pick up the phone. But fats with not small amounts always arrive in the mailbox on time.
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10
December 30, 2020
Water flows for two days from the cold water riser, no one reacts.Yesterday, a locksmith came to look without a tool, Looked at it, said that he would solve the issue with the authorities and disappeared.Today, I applied again, no one has been going for 11 hours. I'm going to Mogilev today and let the neighbors' water flood, it's not my fault.It is the responsibility of the housing department to repair the risers with a separating crane.
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5
June 1, 2021
The second time I apply for 115 to cut down a tree branch that knocks on the windows (I live on the 3rd floor, the branch is huge). So far, nothing has been done, they have been saying for several months that the application is in development. An electrician came when he was looking for a box, tore up the entire wall.
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4
October 24, 2020
They applied to the housing department with a statement on the performance of paid work. At first, they promised to do everything (for money), and after 2 weeks they refused. The administration of housing and communal Services has absolutely no information about the procedure and rules for plumbing work, employees are rude - this is a common thing for them. There can be no question of a responsible attitude to work. The result is that the material has been bought, the apartment is in ruins, and repairs have not been started, when the housing department does its job, no one can answer, neither the master nor the boss...
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5
February 11, 2021
The worst housing in the city, according to an employee of Belgosstrakh. It took almost a day to leak from the roof, after numerous calls to 115 and to the housing department itself. The defective act will be completed in the third week. Although the house is located across the street from the housing department.
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7
September 29, 2020
1. When I call, they almost always pick up the phone right away. Even on weekends. They respond promptly to calls.
2. There was a problem: a pipe was leaking in the basement. I came and wrote a statement. A few days later we arrived, everything was brewed.
The organization is fulfilling its tasks, and I am generally satisfied.
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8
December 23, 2021
You can hardly get through, they talk you out of anything, I call 115 on the 4th day, a cold towel rail, I didn't wait for anyone...
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1
June 25, 2020
The attitude of the management is negligent, they do not respond to the statements of the residents.the master of the site is constantly busy with something, but do not work.they sit at their workplaces and strictly kill time from morning to lunch and from lunch to evening and for this they also receive a salary. And for ordinary people, they have no time, no business.
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10
November 24, 2022
They won't get through, they won't call. No one cares.
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2
May 18, 2020
Check the numbers indicated.It is impossible to contact the specified numbers, with a planned shutdown of hot water, there is not a single hint of an announcement or warning, nonsense and not an office.
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6
1
November 26, 2019
The attitude to work is terrible, plumbers come to the workplace drunk or with fumes from the counter. There is no price list about the services provided. The workers have one price, the bosses have another. The replacement of light bulbs in the entrances is carried out three to four weeks after the application for 115. The master of the site is a boor and a brute, he knows well that his workers are drunk at their workplaces.
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9
1
March 9, 2020
Housing department No. 16 is working very poorly. And the HEAD OF the housing department doesn't care about anything, because when you come to him with problems and complaints, he doesn't care.
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10
1
September 4, 2020
Real professionals in their field work quickly
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9
March 18, 2020
Unfairly offended workers who are trying to make something out of nothing.
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3
9
December 7, 2019
I think the anarchism of this organization is directly proportional to their salary...
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5
1
February 4, 2019
It's a disgusting place. Craftsmen and engineers go to work whenever they want. Practically nothing can be solved with them.
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11
September 30, 2019
None of these numbers are picked up during business hours.
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9
1
February 25, 2020
Fire office 😁😁😁
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6