While I was in the hospital with my child, the electricity was cut off on December 27. The reason is non-payment for November and unfinished December. It wasn't up to that, it slipped my mind. My happiness is that they let me go home from the hospital for 2 hours and I caught the very moment of disconnection. And if only in a week, when they would have been discharged...Hello, a drenched neighbor and a ruined floor! No written warning 5 days before the light is cut, no calls. Although the employee claims that he called me on my home phone (which I don't have!!!) and the mobile (there are no missing words at all) on the same day when her hand went up to send the men to "administer justice " in her opinion. The result: spoiled food, a "leaking " refrigerator, flooded laminate flooring, frayed nerves, because the next day I had to leave a screaming child alone in the hospital, recovering from anesthesia after surgery, and go deal with all this. Answer: oh, I'm sorry for God's sake, it's my fault, we'll connect it back today, thank you....Is this normal??

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Виктор КУЧИНСКИЙ

Level 2 Local Expert

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