The only thing I didn't like about the information desk was not the polite staff, but everything is great, there is a cafe menu variety, there was no queue
The station is roomy in principle, but there are not enough places to relax. Well, the leak of the floors leaves its mark on the appearance, and this is the business card of the city.
It reminded me of a typical Soviet railway station.
I was glad that there is a prayer room for prayer.
One of the disadvantages is that the exchanger was very far away.
The old building, the waiting room is cold and walk-through. The benches are old and hard. It is necessary to replace the entrance doors. There is no condition.
He wants the best. I don't feel like going to the railway station of the capital. Ramp 1, it is impossible to enter the station in a wheelchair with a person, there are a lot of obstacles in the form of door sills and broken tiles. There are no signs of what and where it is. In general, it feels like the station has been abandoned
Strange people are rummaging in the parking lot, it is better not to leave the car unattended for a long time, the doors do not close in the free toilets, the staff is unfriendly, it is very cold
The station is old, but it is planned, you do not need to walk far all nearby. Only the trains arrive very late, and I have no idea which way the train will arrive. I waited for an hour twice over the summer .
The station is old, but the women who stand inside work clearly, it's better for you to get into the elevator, others to the excalator, to which exit, well done!!!
It is necessary to modernize the station. The barriers are the cheapest, card, inconvenient to pay. Escalators work according to the mood. The entrance doors are inconvenient, expand the vestibule between the entrance doors. The basement passage also needs to be equipped with escalators. There is only one toilet for the whole station.
A convenient train station, there are always places to wait, clean.
That's just your seatmates in the waiting room will be not only passengers, but also people without permanent residence under all sorts of substances. The guards do not expel them, but rather, on the contrary, they do not notice how they go begging for change.
I bought a ticket through Caspi Travel. The station attendant said that the delay was 3 hours. I bought a ticket for another train. The refund via the app does not take place without confirmation. There are no certificates in the railway, they do not give receipts for confirmation, all phone numbers on the Internet are fake. No one gives information. Kaspi Bank said that a supporting certificate was needed. The railway operator denies, and communication with him is only via WhatsApp. As a result, no one takes responsibility, everyone blames each other.
In principle, the station is like a train station, everything is clear, the coffee shops are good, the toilets are clean and the station itself is very clean. The staff will explain everything where to be. The only drawback is that there are very few places to wait
It's too bad that there is no visor on the station building. From the city side. In summer, you can't hide from the sun while waiting for a taxi, and in the rain you'll get wet before you reach a taxi.
It is dirty, there are few seats in the waiting room, the toilets are dirty, there has not been repairs for a long time, the administration seems to have forgotten about this station, it does not look like the capital, as if it got into some kind of backwater
The old one, similar to the Soviet railway station, is cramped, but cozy enough. I visited this station right after the huge new station, so it seemed very old in contrast.
The refuge of drunks is especially an extreme stop. Where is the final stop of the bus routes 23,25,9,10. If they are not there, then they are either behind the monument "steam locomotive" or nearby shops "Aslan" and "Fun". No one is fighting them. Also, pimps "ply and stand" not far from the intersection of Goethe and Birzhan saly and Karasai Batyr streets. A very seedy area. I recommend not staying there for long.
Time goes by - everything changes .., only Astana railway station has not changed, probably for 20 years.
The train station is very tired, absolutely everything!
I haven't been there for a long time...but it happened quite recently that I came to this place...And this is terrible...what has the train station turned into...!?It's not very clean everywhere...escalators don't work from the word at all...poor people could barely push their way up the narrow stairs to the platform.. the old people are so sorry for them, they barely walked..The question about escalators has been raised for a long time, but apparently our authorities do not care about the common people...
I spent my time at this station waiting for the train.In general, I liked everything.The toilet only summed up the impression.It would be possible to do a modern one .It's like being in a village toilet.
Recently, order control has been improving. There is no pandemonium, there are staff everywhere who will guide and support you correctly. Special respect to the employee of the information room on the 1st floor who worked on the morning of August 17, 2023. He politely responds to daily requests for the same questions in both languages .
The station is purely from the Soviet Union, a paid toilet, in 23. The management of KTZ can fix escalators and generally make repairs, the shops are terrible. How many years has the station been in a deplorable state.
In principle, a convenient train station. Of course, it would not hurt to clean the new asphalt on the platforms, well, or remove potholes. The cafe can be made with a more polite staff and a fresh menu. But the staff of the station itself is very polite. They will prompt you, explain, if necessary, conduct and tell you everything in detail. The waiting room is also comfortable, there are good chairs, but there is nowhere to charge a mobile phone or I did not find it. The navigation is not very clear, or I did not notice it. And so I liked the train station.
Don't try to buy anything from food here. Dirty, tasteless.
One of the advantages is that at the transition to other perons, you can go up and down on escalators.
As usual, the staff saves everything with their courteous attitude.
A dusty train station. Shabby seats in the waiting room on the second floor, which is also used as a flophouse by certain categories of people. The cafe used to be better... the test card was there before "charlotte" - apple pie (I often took it home with me))) ...)
The station is very small, and there are a lot of people there. The waiting rooms are cramped, everyone is jostling, and when boarding the train it's a mess..
Astana's second-oldest train station has already become pretty lame. It needs repair. Gloomy and dirty in places. Navigation is not comfortable. I don't want to use his services.
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Андрей
Level 6 Local Expert
December 12, 2024
The station is a little outdated, but in general it performs its function, there is a dining room, souvenirs are sold
For the capital, well, a very poor train station, the smell in the toilets is not pleasant, as on the highway, unrealistically high and unjustified prices for the products that are located there are valuable, it is better to buy a plane ticket
The station is dirty, I took the train to Borovoye, there was no air conditioning, the temperature in the car was 40 degrees, it was very difficult. But I would like to thank the police officers and the station attendants, I forgot my bag at the station and returned 2 hours later, they found my bag safe and sound, thank you!