Everything is terrible, the whole service!!!Right in front of the entrance, there are station attendants and incomprehensible persons in civilian clothes who want to help send a transfer or put them on any train without a ticket!It is surprising that those on duty at the station in uniform are engaged in this kind of activity, put on a train without a ticket, where is the KTZ management looking?
Very poor service.I wanted to buy a ticket, I went to the window and asked, she began to dig into the computer, after a while she says that this train does not run today. I say it should have been written, she says it's written everywhere. So I didn't understand if it says everywhere why she was digging into the computer, trying to find and sell me a ticket. I asked how to find the stationmaster, she said that he was not there at all today. That's what Almaty 2 is like and what kind of service staff we have. There are just no words.
The old train station. From the Soviet era. If the train is served on the second track, then it is inconvenient to go to the cars. Over the bridge that is located above the tracks. There are many steps. I prefer Almaty 1 train station. There are escalators there.
KTZ cash desks were removed from the main hall. Now there are commercial ones. And the official ones are still to be searched. Exit the main entrance and turn left almost at the end. The meaning of non-stop and, moreover, specially reduced travel is still not clear. No use.
After the reconstruction, it became much better. But the taxi stop had to be overlooked. There are always a lot more people coming by taxi than by a rarely used tralebus
There is no parking, the entrances are narrow, stupid bag control, although the gates are open at different ends from the main building, and the wheelbarrows carry everything.
Cars are expensive, it is better to officially deliver a bag or put cars like at the airport.
I've been there many times. There's not much room to sit. But this station is in the middle of the city than Almaty 1. And therefore it is beneficial for everyone.
It's terrible! If it were possible, I would set minus 10. The staff has absolutely no idea about the culture of communication! Instead of coming up and explaining in a human way, they yell at the crawlers. "Hey, hey.".. Thank you for not using obscenities. But there are foreigners here too. Nightmare.
Railway station2 Almaty. A small hall . The service is very fast. Tickets are shown at the terminal, but at the checkout they say that there are no tickets left.
So-so station, suitable for the village. It's very small. It is impossible to park a car in order to quickly escort / meet someone. On the second or third way to get there, you need to walk a kilometer of the way at all
Good organization of ticket sales, the work of the information service, the availability of electronic scoreboards-increase convenience and comfort for passengers and greeters.Unfortunately, train delays have not been eliminated to this day.
I'm surprised by the free toilet. The service is pleasant. Very friendly. But for some reason you have to get off the train....through the top..with a suitcase.
Checking suitcases at the entrance and exit of the station is more of a distraction. But the queues and the crush are incredible. There are benches on the platform for those waiting, kiosks where you can buy a drink. This is conveniently done
The station is old and dark. These new security requirements are generally difficult. The frames are just for beauty, but they create a queue. All entrances and exits were closed, leaving only a couple.
Everything is fine! The station is clean! Safety is respected! The waiting rooms are comfortable!
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Anonymous review
April 2, 2019
Everything is beautiful, but why did they remove the official paid parking in front of the station, so that those who arrived by car crowded into the "black parking lot" between the Taraz shopping center and the station, or people should not come to the station in their cars at all
There is no security at the International Airport, and for some reason there is no security at the train stations.
And also, can you tell me how to get on the platform to the path number 2? It's an outrage! Terrible train station!
There are seats, but there are almost no outlets in the hall. The visitors are almost fighting over them. The repairs are terrible. A smelly paid toilet.
The classic Sovdepovsky railway station, still angry in the toilet, there is a clumsy transition on the 3rd way and all the people are breaking down the railway crossing, the prices in the stalls are killer, the parking is miniature. We leave and arrive at 2 Almaty so to speak amal zhok tan
Inconvenient, not thought out. Especially if you need to go out on the second path, and the composition is on the first. Plus, metal detectors at the entrance and exit create a queue
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Bratec_Lee
Level 16 Local Expert
January 23, 2020
It's dirty and not fresh! After all, the city is warm and cozy, I would like to feel it from the first steps, but no! Coming out on Peron, there is no feeling that I have arrived in the Southern Capital! It's sad!
The station is like a train station, but the trick is that the KTZ ticket offices are not located in the room of the central entrance, but on the right on the street of a separate building