Executive, correct employees.the building is cozy, bright, clean.For a small town, there is usually enough space at the station for visitors, the room for people with disabilities is not equipped with a kettle, dez.by means of,.etc.For example, in Atyrau railway station, a room for the disabled is equipped with a wardrobe, an armchair, a kettle, a thermopot, a san.a node with auxiliary special handrails, a washbasin, (although the sofa was very tired at the time of the visit in early 2024...,) In general, a single visit to the railway station of Shchuchinsk left a good impression, I express my great gratitude to the staff of the on-duty administration who worked on September 2, 2024 for the prompt assistance provided to me during the address is businesslike and without any comments.
Dear representatives of Shchukinsky railway station, the cashier at the ticket office is very rude and works very slowly, in the directory she also faced disrespectful treatment from an employee rudely answer we hurried to the train at 18.40, did not have time because of the queue, stayed at 19.20 and then barely had time while she was making out very slowly and answered questions very rudely, before that we contacted the help desk , she answered very rudely .These actions of employees are unacceptable and do not meet the standards of service that I did not expect from your company, there is no complaint book and there are no initials of employees, please take action.Thank you for your understanding