Zena Resort Hotel
Address
Contacts
Информация и бронирование
+90 242 606 12 60
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Business hours
24 hours
Directions
Çamyuva
258 m
Similar places nearby
382 reviews
November 13, 2024
I liked the hotel for its convenient location, a large beach with a convenient pier, a beautiful garden, which is tirelessly looked after, excellent food and animation, efficient waiters, attentive attitude at the reception.
Of the cons: perhaps at the end of the season, the staff responsible for the tableware ran out of strength - in the first two days they were terrified of greasy, unwashed plates, even leftovers came across in "clean" stacks. Until we went to the reception with the plates and complained. After that, the dishes became cleaner.
The second point is that everything is conveniently done in the room, the view from the window (to the sea) is beautiful...But! Our room is clearly tired: the doors creak, the bed creaks, the mattress is sagging. The rooms in the attic were unlucky with the smell - the heated roof smells like molten asphalt, you can't really sit on the balcony because of this, despite the gorgeous view.
Well, the cleaning. For three days they cleaned without complaints, even left tips in gratitude. But, apparently, another shift has come. We did not enter the room for a day, another, and on the third we decided to change the towels - we threw them on the floor, as recommended (we had not thrown them before), hung a sign on the door "please remove". And ... we return in the evening: the sign is turned over to "Do not disturb", towels are lying around.
I had to go to the reception again, they reacted quickly.
In general, I recommend the hotel if you tolerate such incidents.
See original · Русский
April 27
The hotel is great. Food for every taste. The beach is clean, the territory is very well maintained, green, renovated everywhere. The staff is very friendly, helpful, and always helpful. We went on vacation with the children of 10 months and 5 years, we were all surrounded by warmth, care and love. On the second or third day, before you have time to go to the bar, barmAn Abdula already knows what you want and did not forget about the children. A 5-year-old child still talks about a "Flower" named Fedan, thank you very much, the children were happy with her. And of course, animator Emirkhan is the most positive, smiling, not intrusive, but very convincing, always finds a language with everyone. The whole hotel team is doing great, I really want to come back here, I definitely recommend the hotel.
See original · Русский
3
May 2
Excellent hotel in terms of price/quality ratio. We were with a child in 2024. Animation and evening performances every day - you won't be bored. There is a kindergarten, you can give a child for several hours, organize group children's sea rides (for a fee, this is optional). The teachers are Russian-speaking, and the girl is given a separate respect - a lighter. Part of the beach area and the pier are for residents of this hotel only (a security guard watches by bracelets). Alcoholic and non-alcoholic drinks, cocktails of quite decent quality. There are also ice cream and tortillas (according to the schedule). It is better to take a separate transfer back - there is a lot of check-out in advance and for all hotel services. We're going there again...))
See original · Русский