It's not the first time I've repaired a car there. I am satisfied with the service and repairs. They give a guarantee for spare parts and purchase them themselves, which is very convenient. Saves time and nerves.
Well, I don't know what to say. I'm doing something for them in the car, I definitely have to go back and redo it, I've never had it done and left happy
Well, what. I read the reviews. Everyone seems to like it. Driven. The first time I indicated the symptoms. I took the car away a day later. They said they eliminated it. Sat down. Driven. The symptom (the hum in the cabin) remained. I rewrote it and in parallel ordered spare parts from what was discovered later. And signed up 10 days in advance. It's time for the appointment, I drove up. Passed the car. A whole day has passed. No phone call, nothing. I'm calling myself. The answer is that the car is not ready. Spare parts were not brought. All day the car was waiting for a spare part. Why not immediately say that the spare part has not arrived or call in advance to warn that it is out of stock. As a result, a day without a car now and tomorrow half a day to wait until it is brought and installed.
The service is definitely not worth the money. Because the price tag is higher than the market
I've been servicing my car here for 3 years now. I like everything, both the quality and the timing... The most important thing is the people who work there. Nowadays, I began to notice just good people...
Ordinary problems are solved quickly and efficiently. If there is a problem that is not popular, then there are hitches.
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Show business's response
PastRock
Level 8 Local Expert
December 17, 2023
The guys really know a lot about Volkswagen repairs. There were problems with the oil burner. Other services have already sentenced the engine to capital. There were preliminary reports of problems with the turbine. Which was confirmed by the diagnosis. There were also suspension knocks.
The front Silent blocks were replaced. All within the agreed time. In 3 hours.
After the work done, all the problems with the chassis disappeared.
According to the turbine:
It was advised to switch to a thicker oil, which gave the result. The oil zhor has disappeared. To sum up, I want to say that the guys work honestly! They do not try to deceive)
The specialists are masters of their craft, the manager is friendly and neat in appearance. The quality of service is excellent, the prices for repairs and spare parts are adequate! I recommend.
I arrived for the first time at the service station, I liked everything and the customer base, the spare parts store, and most importantly the service, it's all 5+, I just say for myself-I have a Volkswagen Passat B8, there are no spare parts anywhere and they do not carry, but they always have everything, and the order came quickly.One hundred percent cleanliness and order, the staff is polite without any show-offs!!! R e k o m e n d u u v s e m !!!
Prices for services are overstated. The employees are arrogant and boorish. They are also too confident in their professionalism, although there are big doubts about this.