Good day!
I would like to express my gratitude to the staff of the boarding house "Care and care" P.Experienced!
Excellent care for the guests, an individual approach to each of them, good food, amazing care, warmth and attention that the staff always surrounds our loved ones! Leisure and its diversity are also pleasing - they sing songs, then dance, concerts, themed lunches or dinners are constantly held. Something interesting is always organized for each holiday. The rooms, and throughout the boarding house, are clean and tidy, our relatives and friends are always clean, combed and neatly dressed. The boarding house also has medical staff. The health of the guests is monitored 24/7. Medications are taken on time.
My mother has been living there for over a year.I am very glad that she is in such kind, good, reliable hands of such a wonderful staff! Thank YOU Very Much! Sincerely, Kozlova E.V.
The boarding house does not match the advertisement, the reviews on the site are most likely fake ducks. Mom survived 10 days in this institution.Health workers and nurses are overloaded, they do not have the opportunity to cover the attention of all elderly guests, since the boarding house is densely populated, the rooms are cramped, food is scarce, contraindications and diet are not taken into account, no treatment is carried out, only pills prescribed by the attending physician are given. If you need a doctor, then you need to pay for it separately.The toilet and washbasin on the 2nd floor are shared for several rooms, washing in the shower quickly in the presence of the staff, my mother was ill at night, no one could get through, the staff is asleep.The cost of 1300 rubles per month for a 4-bed room is money for which personal care with an individual menu should be provided. Outdoor walks were 2 times for only half an hour, the rest of the time - sit in a stuffy room with the smell of a mixture of urine and chlorine.The contract was signed for 1 month, mom served a third of the term, now I can't get a refund for unused time, they are dragging and constantly coming up with different reasons for non-return : we do not return to the card from which the payment was made, holidays, we make a refund within 30 days, etc.It's all lies and dishonesty, the task of the administration is to stuff the building with more guests, steal money, and what in return?I do not advise anyone to use such "care and care".
I want to express my great gratitude to the staff of the boarding house "Care and Care" in Borovlyany, to the people who help me in caring for my mother, T.A. Parfenenko. nurses Anna, Tatiana, Inna and Elena informally approach their duties, try to make life easier for a bedridden person with their care. Health workers Elena Nikolaevna and Valentina Anatolyevna professionally help to keep my mother healthy, carefully and conscientiously do their job. Thank you very much for their help!
I want to express my opinion about this boarding house and warn those who want to identify their relative here. Don't believe everything that's going on here. Especially to the director, Natalia Alexandrovna! My mother stayed in this boarding house for a little more than a month, then she was in the district hospital for a long time. After the hospital, Mom didn't even want to hear about going back to the boarding house. Just imagine, in a public hospital (according to her), both nutrition and care are much better, and most importantly, the attitude! Although I would like to say a big thank you to Lyudmila Ivanovna (who is no longer working) and the nurses Tatiana and Maria Ivanovna. It would be even worse without them. Mom was admitted to the hospital on 11.10.2022, the whole month was paid, but the money was never returned. The director's words were conveyed to me: "Hospitalization is not a valid reason. Only DEATH is a valid reason for a refund." That's how the management of the boarding house "Care and Care" cashes in on elderly people and their relatives!!! Think about it, do you want to send your closest relatives here for a lot of money, condemning them to suffering??? I would like to believe that the competent authorities will soon become interested in the activities of the local administration and take appropriate measures.
We would like to express our sincere gratitude to the boarding house "Care and Care" in Borovlyany, and especially thank its staff.
We had a difficult story with grandma and, obviously, we couldn't cope, and grandma was very bored - unfortunately, because of work, we couldn't give her so much attention to be with her 24/7. Therefore, for the summer months, we decided to try to bring our grandmother to the boarding house, but grandma is so revived, cheered up and, most importantly, she likes it here so much that she asks to stay longer. Probably there is nothing more pleasant when you see that grandma has become younger, happier, even more confident in moving and she has an interest in tomorrow.
As I said, special thanks to the staff of the boarding house - they are really wonderful, caring, kind people, and I see how grandma immediately trusted them and calls them exclusively "my angels". My mom and I are very grateful for their support of us and grandma and their patience in the early days when everyone was adapting. And they have such a wonderful program and entertaining (mini-holidays in honor of some day and themed parties) and educational (every morning exercises, various crafts and applications, coloring books and other activities to maintain coordination) that I kindly envy my grandmother - I think I have much more boring evenings) it's wonderful that we found this place and know that Grandma is under supervision, takes pills on time and when we arrive, to see her happy and satisfied.
Special thanks to Elena Alexandrovna for care and attention, Lyudmila Ivanovna for excellent mood and physical activity, Elena Alekseevna for maintaining health and Natalia Alexandrovna for support and a wonderful team!