The review has been updated!!
We were extremely dissatisfied with the terrible cold in the room. The floor is icy to such an extent that the child's teeth chattered in the first minute of being there, and besides us there were only 2 children running around for 6 years, the boy already had snot. Instead of an hour of being there, we stayed for half an hour at most, of course we paid for a full stay. Children and adults are very cold, you can not stay there in any way👎I wrote a complaint to their book, which by the way turned out to be the first (well, either the book is not authentic). In short, everything is sad and we are upset.
…………
After our comment, the management just threw me into an emergency on Instagram, and all this instead of an adequate settlement of the issue!Well, somehow it's completely embarrassing and childish, and they didn't even call me.…
Instead of closing the issue normally, the management throws the parents on the blacklist, apparently the conditions there were quite appropriate for them, although considering how cold it was, the game room should be closed at all, or at least a warning about the temporary lack of heating in the same Instagram could be done.
Eve's birthday was celebrated on November 3rd. A great children's room! Good trampolines! Polite staff! The children are very happy! I recommend it!
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Валерия
Level 3 Local Expert
November 12, 2024
At first glance, everything is not bad, but there is one thing, BUT it was VERY COLD.
The child came out after 20 minutes, and was ill for the next one.
Such things are usually indicated by those who are interested in visiting, and not in one-time visits.
We celebrated the child's birthday on the weekend. According to the price list on the official website of the Z Park and in the park itself, the price is 225 rubles for: Visiting the club (unlimited), renting banquet tables (3h), animation program(1h), taking out a cake by an animator, audio greeting, a birthday gift. For each additional child 10p. The cost is confirmed by phone. In fact, it turns out differently. Pay for the tables separately for 1 hour 10p, for each additional child the full cost of unlimited 18p, the annimation program is a maximum of 30 minutes. I give one star for false information.
We visited this park for the first time, left a double impression. The park is interesting for spending an hour or two of playing time in it, but not celebrating a child's birthday in it. The organization of the DR is no. The birthday boy's room is a storage room, but in no way a festive place. How can you celebrate a child's birthday in a room that can be accessed through a room in which the costumes of the characters who will take out the cake are stored??? If you offer a namesake room, it is possible to at least decorate it and put it in order! About taking out the cake for an additional fee - no comments (
Z-PARK is a huge space where children go on an active journey, jump to the stars on trampolines, make their way through the jungle in mazes and much more, which allows the child to splash out his energy, and parents are happy to share the joy of the children.