Avtotsentr Yuzhny
37 reviews
November 16, 2023
Good service, everything is at the level and height, especially working with clients (everything is clear and to the point). The only negative is if you order spare parts through their partner store "German troika", then the price is higher than if you bought spare parts yourself, through some online store, since "German troika" adds some VAT to the price list, to me as a physical person.the face doesn't really need it
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June 16, 2023
I came with a problem that I identified, I said that I was limited in time. They said they'd figure it out. We conducted a computer diagnosis, called and said that yes, the element that I said really does not work, because it was already indicated earlier on another service station. "It takes a long time to fix / change, we won't have time in half a day, but pay 50 rubles for computer diagnostics." It's a little expensive for me to be told what I already knew. I will not go to them anymore. P.S. By the way, for repairs in the future, they indicated an amount more than they took in Sauber in Minsk
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April 11, 2023
I drove in with an extraneous knock in the rear suspension, barely begged to make a diagnosis because I had to go to the track. When the car was issued, he asked to be called as they would lift it to the lift, as a result, they called when, like, everyone looked at the payment at the cashier) when asked why they were not called, they replied that they had forgotten, let's raise the lift already occupied! naturally, they did not find an extraneous sound, they referred to the fact that you have a full trunk, you need to spread everything, drive and listen "for the first time I found out that the diagnosis of the chassis is done by ear" 😢 According to personal feelings, the sound was like something not twisted or unscrewed) so they sent it with a bang, they did not stop at this miracle service and drove into another one where they really examined it in my presence and immediately found the reason without unloading personal belongings from the trunk, these are the woe of the masters at the YUZHNY AUTO CENTER!!! In addition to the words, I attach a photo! I hope to hear comments from the management of the center!!!
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December 8, 2022
The generator broke down on the way from Minsk to Grodno, it so happened that the battery ran out so that the trunk did not open and the shelf was raised - BMW e71 - there was no access to the akum. Change / charge.
I didn't know who understands BMW in Grodno - I found this company, drove up, agreed that a tow truck would bring a car to them.
Minuses:
1. The master receptionist Pavel did not enter into the situation (I am not from Grodno, I had to quickly resolve the issue of repair), zombie answers to all questions and so on. The 2nd master heard the conversations, connected, I do not remember his name, the conversation went in a completely different direction, polite and help-oriented, it is clear that one and the other had the same thing washed away, bring it - we will continue to look, but when a person has a difficult situation - I want sympathy, not The answer is that we may look at your car in 4 days, or maybe tomorrow, everything is busy.
In total, working with a client in the service sector is our everything, especially since the price is high and we are aimed at the premium segment of cars
2. Price - in Minsk, the cost of completed work is 30% less
3. Recommendation - it would be very cool to get into a clean car after repairs. Taking into account the prices of 10/20 rubles, you will not notice - but it would be very nice 🙌, as in AUTOIDEA - a clean car when you pick it up
Positive
1. In total, the car was made in 5 hours after Acceptance, for which thank you very much
2. The guys understand what a BMW is, they know the moments and subtleties
3. Electrics can be repaired on site, the Frm Unit, generator, and so on can be repaired - which is very cool, the repair time is shortened and you don't have to look for someone who can do what they don't do at a service station - it's convenient.
4. There is a store with spare parts - like
Summary - if you have a BMW, I recommend the service, they do it well, quickly. The guys are in the topic - which is especially nice for BMW.
Expensive - but clear. It is better to do it 1 time and well than to finish it later and so on.
In general, respect for the guys, Acceptance Managers to take courses on customer orientation and a great service station.
I am glad that residents of Grodno can safely own a BMW.
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November 7, 2022
High-quality service, professional performance of work, attentive staff, repairs are not cheap but high-quality, they select a time convenient for the client. I am very satisfied with the service of this company.
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September 11, 2023
A very high-quality service, which employs very polite and competent professionals
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November 22, 2023
I really liked the service, the speed and quality of work, and, of course, the price!
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August 27
I didn't like the staff.
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October 31, 2023
High quality, but very expensive. Sometimes they offer unnecessary services.
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March 6, 2023
Good service, competent and attentive staff, I personally like everything!
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December 1, 2022
A decent car repair company, they do their job professionally and efficiently, I have no doubt about them.
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October 12, 2023
Fast, high-quality car repair from people who understand the car brand
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May 21, 2021
Excellent service. A good approach to the client. Qualified employees. I did THAT for my car, they helped me to choose the right oil in the engine, they poured MOTUL oil. The problem of carbon monoxide has disappeared, I will come back the next morning.
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5
March 22, 2023
Clearly, precisely, on time.
The high class of work of the whole team. There are no unsolvable tasks for them.
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August 13, 2023
Fast, high-quality, but not cheap…
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May 26, 2023
The best center in the city. I recommend
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December 10, 2022
Everything is fine, you are the best, it's nice to contact you
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August 9, 2021
There are no issues that they cannot solve. Everything is always fast and high-quality.
Special thanks to Dmitry.
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May 24, 2020
I have been using these services for about 10 years. They always repair efficiently and quickly, talk in detail about malfunctions and give useful maintenance tips
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May 5, 2023
The guys are masters of their craft!
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May 17, 2020
Only the cons:
There is no payment by card.
Prices for work and spare parts are more expensive than the average values, that's for sure.
At the first request, it was written about a 5% discount. Until I reminded you a few times, you wouldn't even remember.
There is no consultation after the completed work.
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July 25, 2021
I am constantly serviced, there are no questions or comments. Receipts, tips and recommendations, the ability to take photos/ videos of the process are available
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5
November 18, 2019
To say that this BMW is underserved means there is nothing to say!!! The prices are three times more than in ordinary S.T.O. They do not know how to do anything! They do it badly! You arrive in a serviceable car, you leave with a faulty one! Either the sensor was forgotten to be inserted, the nut was not tightened, or something else-forget it! And when you ask a question about cost recovery, they blink their eyes and say we are not here, thank you for not taking money at all for the repeated work that they forgot to do...
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November 3, 2021
Good service, we made the car's braking system during the day and at an acceptable price
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December 16, 2021
Good service, with average prices in the city
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December 14, 2020
I changed the oil in the box, BMW E70. I didn't buy everything in their store and in vain, it would have been cheaper by 20p. So far, I have no complaints about the quality.
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September 22, 2021
The best station for BMW, Mercedes! In Grodno.
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May 5, 2021
Unqualified staff, walking back and forth, loitering. They did one thing, broke another.
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December 29, 2021
Everything is clear. I recommend it!
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October 28, 2021
The coolest service
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July 28, 2022
Five stars
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November 20, 2019
Professionalism and quality for reasonable money
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July 8, 2020
Yes, these are my neighbors, good craftsmen!
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August 21, 2019
I really like the approach to work and the experience of this service station
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December 10, 2019
Good service, customer-oriented!
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5
January 31, 2020
Excellent service
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October 28, 2019
The norm. HUNDRED
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