After the problem was voiced, the answer was received: "and why?"
It seems that he did not contact the jewelry workshop, but a branch of the convicts ...
Or was it necessary to remind the man that he works in the workshop?
There are two jewelry workshops in the household, I turned to this one, the fasteners at the cross broke. The work was completed in 15 minutes, as well as a pleasant bonus, it is polishing the product. I'm thinking of ordering wedding rings from this master.