A disgusting bank. Employees leave the workplace whenever they want, serve one person for 30 minutes. The queue is waiting the same amount. I came to restore the application, waited for an SMS with the code for 15 minutes. The room is hot and there is nothing to breathe.
As a result, I was sent with the fact that the message will come and you will restore it yourself. The message arrived about 2 hours later and gave an internal error. My question has not been resolved after an hour in the bank
There is a very, very long queue for working with maps. It's here under the initials “Hx". And other queues are constantly moving, but not for working with maps. Moreover, it does not matter whether to receive or order. The bank is generally slow to operate. You can leave it here all day.
Some queues are not called at all.
I took a coupon for "electronic money transfers", queue Q.
After 1.5 hours, I learned from the manager that there were no specialists.
An employee named Helen is the best! Thank you so much for your compassion and responsiveness!
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Мария Захваткина
Level 5 Local Expert
February 24, 2023
Very long queues and very slow service. I am a regular customer, I pay huge fees for money transfers and every time I am very sorry that I contacted this bank. The quality of service is satisfactory, if you don't mind killing dozens of hours of your life waiting.
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Arthur
Level 18 Local Expert
April 30, 2023
A very unpleasant branch: it looks like the office of the Russian Post 20 years ago. Stuffy, ugly interior, long service.