I have been using the company's services for several years, mainly cargo from Turkey and Russia. Everything is fine, everything is fine, the staff is responsive, I get an answer promptly. Of course, there have been different cases, and a delay and a banal mutual misunderstanding, but I am glad that there is a dialogue and all issues can be resolved.
I always order only through Yumecs! They work promptly, they will always help with the order, they will advise you how best. Daria and Natiga, thank you very much! Managers are always in touch. 👍🏼
Special thanks to the deliverer, who always delivers on time and also asks when and where it is convenient!
All my friends now order only through Yandex
I have been using the services of Yumex for the second year. I am very pleased, the parcels are delivered safely. The delivery courier is very polite. The operators are always in touch.
Special thanks to the operator of the Turkish direction, Natiga, who always helps with solving any problems👍👍👍
I wish Yumex prosperity and more new directions 🙏
Thank you very much to the entire Yumex team , I have been using your services for several years , I am very satisfied🙏🏻 everything is always safe and sound ❤
Feedback and assistance in registration and in general on any issues at the highest level
I have been using the services of Yumecs for a long time, I am very satisfied, despite the presence of other companies (I even worked with two popular cargo companies) but I realized that it was better to work with Yumecs, there was a case when the goods arrived at the Turkish warehouse on the 21st, on the 23rd I already had the goods. I sent all my friends to them. The only drawback is that the transitions between tabs on the site take a little long, I hope this issue will be resolved soon too.
A great company, I have been working with him for many years, they solve any issues, even if the client is to blame , sent the goods to the last warehouse , did not check the information , they took everything without problems, did not say a single word, parcels arrive on time, it happens that they are delayed, but this is usually during sales , it is usually everywhere, I understand the reason for the delay, but there are no complaints, thanks yumex!)
I have been using the services of this company for the second year.I mostly order from Turkey.Everything is at the highest level, the service is 100% satisfied.I ask any questions and they answer me in a matter of time.Everything is convenient and practical.Thank you for your work.
I have been using the yumecs service for several years, I like the automation of processes, the speed of delivery and excellent staff. The only thing that needs to be finalized is the site, since there are many items missing to describe the parcels.
I have been using Yumex services for over a year, everything is always clear, fast delivery from anywhere. And most importantly, the operational work of managers
thank you very much!😘
I have been using Yumecs services for several years now. The service is high-quality, the staff is responsive and always ready to help. Even on weekends, they answer questions. May your service always be at its best, as it is now. I recommend
Excellent delivery service, upgraded websites… A photo report is sent from China, you can immediately see what has arrived at the warehouse, delivery from Turkey 2 times a week, an excellent choice for delivering your orders, thanks to the yumecs team
There are no disadvantages, very high-quality service🥰 The staff from Turkey are simply the best. Natiga is the kindest🔥🔥
I was very lucky with the courier especially, a very polite and understanding person.
I have been using their services for several years now. They always arrive quickly and delivery in Tashkent is free. They will consult and answer all questions and help with the order.
I worked with this company for more than 2 years, at first the delivery was 7-10 days, over time it became even better, delivered twice a week. Recommended the company to a lot of friends, because the guys really worked. Everything is without complaints, convenient, fast, quite normal feedback. However, quite recently it has become much worse to respond to messages, the parcel may not be sent for 2 or even three weeks, the invoice should simply be begged, and sometimes it is not provided at all. The last time the product lay for almost 2 weeks in the Moscow office, it was sent in November, when the duty appeared on this product. Of course, I had to pay the fee. I would not mind, but the goods lay for 2 weeks without movement, they would have been sent on time, there would have been no duty. But that's not the worst part. The goods were opened at the local customs, as a result of which he woke up when I received them. I offered the company to compensate my losses, to which the company offered only 50%, and sent an excerpt stating that customs has the right to do so. Since this course of events does not suit me, I refuse the company's services, at least until they put customer orientation as the basis of their work. Until then, I use the services of competitors.
They have been working with this company for a long time, they work clearly, the employees are always in touch via Telegram. Orders arrive quickly from Turkey, in 1-1.5 weeks
I order from Turkish sites through them, there have never been any problems.
They treat their work responsibly and competently.
They work individually with each client.
The price is a little more expensive than other sharashkin offices, but it corresponds to the quality of work
Quickly, efficiently. Responsible staff.
They always go to a meeting. More than once they brought something that could not be sent by ordinary parcels.
Yumex has been with me for the 3rd year now, they have never let me down! They will always help, direct, and advise. I always receive orders on time 🔥🙈
It happened differently, but in general I like it))
The staff is helpful.
The waiting time is sometimes delayed, but it depends on various factors. I've been using their services for several years, but I don't want to try anything else yet.
Отличная логистическая компания. Очень компетентные, выполняют все в срок, все подробно обьясняют,вежливые. Я каждый раз пользуюсь только их услугами. Мне с ними очень приятно работать. Рекомендую👍
I really like this cargo transportation service, all their processes are transparent, experienced managers are always in touch, deliveries are carried out on time.
Excellent service, I advise everyone. I highly recommend it, everything always arrives on time and excellent service, you can order from all over the world.
Excellent service, polite staff. I use only their services 👍🏼
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Sardor M.
Level 13 Local Expert
September 28
I ordered a robot vacuum cleaner with a ransom not long ago, it turned out not to be working, they do not answer in the group and do not give the seller's contacts to contact, they took more for delivery than the product itself and for nothing they threw $ 20 on top just like that! The service is terrible
The hand-painted plates were given for delivery on Monday at the Tashkent office, on Thursday the courier brought everything to Moscow in one piece! 🥰🥰🥰
Из Москвы отправил телефон nokia 125. Сам по себе это аппарат стоит не дорого притом еще и б/у. Если учесть что у вас не самые привлекательные цены то на новую Iphone 13 pro max и на самую дешевую телефон одинаковый тариф это смутило меня. Обратите внимание сколько у меня просили деньги... Задумайтесь.... Просили 15$. Деньги заплатил. Молодой человек сказал что они (юмекс) работает по белому и все телефоны завозят в Узбекистан легально и проходит IMEI регистрацию. Просили копию паспорта получателя. (для того чтобы потом сотрудник юмэкс не оправдывался все переписка сохранено) В моем случае этот сотрудник внятно четко объяснил что оба слота сим карты будет работать так как оплачивается 15 $. И так все заплатил и все норм. Так получилось что в течении месяца сам приехал в Узбекистан и мною отправленный телефон перестал работать. Выясняется что причина не проходил IMEI регистрацию. Стал связаться с Московкой отделением а там они начали в себе включить дурака. Такая же история в Ташкентском отделении. Получается я заплатил 15$ за отправку и прохождение IMEI регистацию в Москве и потом в Ташкенте еще 150 тыс за 2 слота сим карты?! ЮМЭКС аккуратно слился. Я через ЮМЭКС в течении 2 года отправлял товары. После этой случае принципиально отказываюсь пользоваться их услугами. Такое неприятное отношение к клиентам.
Уважаемая команда ЮМЭКС! Если вам не по зубам сдержать и выполнить сказанное вам слово то не обещайте ничего и все скажите как есть!
Получается я подарил телефон маме и через месяц телефон перестает работать. Как мне объяснить старому человеку ваше IMEI ловушку?
Запутались с ценами, сказали одну, по факту вышла другая, хотя все было максимально информативно. Цены конечно очень высокие, прямо очень. Сроки доставки говорят маленькие, по факту может выйти дольше, хотя документы доставили быстро, за что им плюс, но при чем при отправке сами сомневались что не успеет дойти. Пугает что за такие деньги, ещё и сомнения есть в сроках, в других местах в 3-4 раза дешевле, срок немного дольше. В целом работу свою выполняют, но менеджерам советую быть более информативнее.
Отличная курьерская служба. Всегда пользуюсь их услугами для доставки с России и Турции. Отзывчивые и вежливые операторы, которые всегда ответят на вопрос, подскажут что и как.
Один из самых худших почтовых служб, которые мне встречались. Эта компания не справляется с самыми примитивными задачами. Я нашёл много других вариантов, приходится для каждого вида товаров находить отдельный сервис. Юмэкс это просто реклама, за которой стоит банальная шараш контора. Отдельное "спасибо" сотрудникам Дилфузе и Виолетте за развитие бизнеса компании. С такими темпами скоро останутся вообще все без работы. 2 месяца непрерывной мольбы связаться. Не компания, а полный отстой.
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Olim Aka
Level 10 Local Expert
November 20
I ordered this courier service several times, good staff, prices are not expensive... Home delivery is free of charge.
Напишите нормально цены на своем сайте! Как люди должны догадаться, что стоимость отправки посылки 5$ за кг это цены из Москвы в Ташкент, а из Ташкента в Москву 35$ за кг? Или это из серии «раз приехали, то и по цене в 7 раз больше отправят»?
Один из самых худших почтовых служб, которые мне встречались. Эта компания не справляется с самыми примитивными задачами. Я нашёл много других вариантов, приходится для каждого вида товаров находить отдельный сервис. Юмэкс это просто реклама, за которой стоит банальная шараш контора. Отдельное "спасибо" сотрудникам Дилфузе и Виолетте за развитие бизнеса компании. С такими темпами скоро останутся вообще все без работы. 2 месяца непрерывной мольбы связаться со мной, ответить мне, по человечески хоть раз поднять трубку, это не про них. Можете хоть сейчас проверить на себе.