Interesting service offers. After the application, the filter installation wizard arrived within two days (C5 was selected). The job is done, everything is working. During operation, it will be possible to judge the maintenance when replacing the filter elements. It will be updated later.
What I didn't like: 1. After the master's work, all the packaging material remained, everything had to be cleaned and, let's say, even an elementary "rag" had to be given. 2. The customer service specialist did not correctly provide information about the payment procedure for services, especially when the installation is on the 30th, and the payment appears in the erip system after 2-3 days. Therefore, the payment
was made twice in one month.
Additional information on 31.12.2024
After using the AC5 system, it turned out that the filter water quality was only managed for about 2 months, and waiting for the remaining 2 months was not an option. After the call and the desire to install the AC5 OS system, everything was organized quickly and clearly. The specialist who came to replace the system did the work efficiently, quickly and answered all the questions. And they probably took into account the comments that were made earlier.
I definitely recommend it
I always get comprehensive service from this company. They produce high-quality filters, I'm happy with everything. Friendly staff, masters are professionals in their field! I like everything. Thanks!
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1
ewgenz
Level 12 Local Expert
December 5, 2023
An adequate company. He fulfills what he promised under the contract. All issues that arise are resolved promptly. We are satisfied.