Европочта
25 reviews
November 5, 2024
The service is terrible, the staff are not competent in many matters, the situation is as follows, I decided to send an international shipment through the Euromail partner service, BOXBERRY, issued the shipment, mistakenly thought that there was a cash on delivery, coming to Euromail, the branch employee safely drew up a receipt with NP and sent my parcel through Boxbury to Russia, upon receipt, the person did not pay anything, took the parcel and blocked me, I contacted Europost, which threw all responsibility on the campaign of the Boxbury partner, after which I contacted them, where they made it clear to me that they did not have a cash on delivery, and an employee of the Europost office who accepted my shipment made a mistake, a complaint was filed, and a demand to refund the cash on delivery the payment to which the unsubscribe came that additional training was conducted with the employee, they did not even bother to apologize, made a call to the call center about my complaint, where they said that no one would reimburse anything and you would not receive another answer) the guys are working great...
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1
May 16
The location is good, but there is a disadvantage, it used to be possible to receive orders from ozone, but then for some reason they were canceled, now we have to go pick up in Green, on Levdansky.
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March 16
The place is normal, the staff are friendly, there are no queues,it is located in a far inconvenient place,why is there only HTP, the question is
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1
February 25
Complete discrimination of clients based on language. They refused to issue the parcel due to the fact that the driver's license is issued in Belarusian.
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1
February 27
Everything is OK, thanks for working seven days a week, and not like before when the weekend was Sunday and Monday.
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1
July 24, 2023
I wish I could put zero stars. This is my first acquaintance with Euromail. And such an unfortunate one. Unfortunately, I read the previous reviews very late. This department almost never works. As soon as I plan a trip to Smolevichi on my day off to pick up a parcel, they always send a message the day before that the branch is not working for technical reasons. In the period from 18.07 to 25.07, there were 2 days off and 3 non-working days due to technical reasons. I still can't pick up my parcel. The department worked for 3 days in 8 days. Is this normal??This is the first and last time I use the services of Euromail.
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2
1
March 16
Good department, never had any questions)
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1
April 24, 2024
The meeting place cannot be changed when you have made an advance payment for the goods to be received at this address. Leave for the suffering is made quickly.
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1
1
February 3, 2024
I read the negative reviews and it was kind of scary. But in the process, I was pleasantly surprised by the speed of delivery and the price. I recommend it!
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1
August 16, 2022
Disgusting! The parcel from Minsk to Smolevich goes for a week, when it takes 20 minutes to get to Minsk by car, and then you still can't get it, the branch is closed for weeks, you receive the parcel for a month, the track is not tracked, and if you suddenly want to call the operator, be prepared for the fact that you will be kicked off by robots.
When I miraculously managed to get through to the operator, they answered me, wait for the opening of the branch, although I asked to forward parcels to another branch, the answer is indifferent, wait! How long can I wait, you have my things, they cost money, on what basis are you not giving them to me?
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4
1
April 16
It's not bad in our country
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1
August 19, 2022
Terrible service!!! Just the most terrible! It's not worse! They didn't stand next to the belpost! The Minsk-Smolevichi parcel has been in transit for 2 weeks! The long-awaited arrival notification has arrived - the program is not working. I come 4 times - it doesn't work! Why such a service? Close up and don't embarrass yourself!!!! Ugh, that's terrible!!!!!!
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3
1
September 26, 2024
There is often a queue in the evening
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1
December 25, 2023
The order was issued quickly, politely and perfectly.
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1
August 30, 2023
0 stars. Or it doesn't work. Or come back later. There is no complaint book.
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1
1
September 7, 2022
A normal department, the employee was friendly and helped to arrange everything correctly.
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3
April 1, 2023
Two days from Minsk.Track on mobile-the staff is good.
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3
1
August 15, 2022
The department did not work for a week, even the announcement was not hung up. Horror, not service.
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2
1
August 28, 2022
Fast and high-quality service
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4
2
November 17, 2022
I received a package. Quickly, without queues.
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1
April 14, 2023
It often doesn't work
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1
December 25, 2022
Cockroaches are at home
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3
December 30, 2022
There is everything you need!
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2
November 1, 2022
Super!
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4