Thank you, very professional. Marina explained politely and in an accessible way how it is more convenient to send parcels, both for me and for the postal workers. 5 points
A new employee, Victoria (as she called herself), did not have a badge, behaved just rudely, brought the parcel in a zip package + wrapped with tape, stated as rudely as possible that it was not packaging, it turns out that the film is packaging))) he does not know how to work with people, please teach) previous employees, there are never any complaints, they will always help you figure it out)
I couldn't pick up the package because it wasn't found.
They told me to come the day after tomorrow to the shift of the person who took it, because "let him deal with it himself."
As a result, I spent time waiting, I was late everywhere, and I will be without my parcel for two days.