It is conveniently located, close to home and bus stop. I always use this point, but now I probably have to change the pick-up point. The staff were always kind, friendly, helped with packaging and advice on many issues. My last visit disappointed me. Namely, the employee Lyudmila. A conversation in raised tones. I was hoping for help with the packaging, and in response I heard a categorical answer: "There are no other options. Come when the girl who served you is working" (she has already come and received help from other employees)
I was very disappointed with the level of service.
I've been using this item for about 3 years and everything has always been fine, I especially liked the friendly staff, until the last time. An employee named Lyudmila yelled at me for no reason. I had to ask her to stop and give me my package. The impression is ruined. There is no desire to visit this place anymore.
The call point itself is in a convenient location. Until recently, the girls who worked there were kind and friendly, they always competently helped in sending parcels. Now an eternally dissatisfied elderly madam is working, who is always in a bad mood, talking in raised tones and with eternal discontent. There is zero help and advice. Having taken such an employee, they discouraged the use of this pick-up point