The service is fast, the staff is always friendly and friendly. Queues are extremely rare
In an incomprehensible situation, they always explain everything.
Amazing service. I am delighted with the delivery time and cost. The staff is great. He is very courteous and always explains everything clearly. I hope they will work well everywhere over time. Thank you for your great work and good mood.
Finally, a European Post Office has opened in our city of Ivanovo, which I am incredibly glad about. I'm sure I'm not the only one. The shipping rates are low-cost, I really like the lack of queues, I came and sent the parcel in 5 minutes. The two girls work very politely, they will tell and explain everything. I also really like the fact that an SMS message is sent to the recipient about the receipt of the parcel. You also receive an SMS about the receipt of cash on delivery. I have already sent a few messages, and I am very satisfied with the service. The fact that you need to register the parcel in your personal account yourself does not bother me personally. In front of. On Belpost , they occasionally mess up with letters in the name 🤨
Parcels take a long time, problems with packages, it is impossible to evaluate a parcel less than cash on delivery or it is only in Ivanovo, I do not know.
You wait until the parcel arrives to the person, the parcel arrives on the 7th day at about 5 pm, the person immediately receives it, I receive a notification that the cash on delivery can only be picked up tomorrow (this is already the 8th day) and then after 12 o'clock. I can't do it on Saturday, and on Sunday and Monday I have a day off, as a result, I get money on the 11th day.
A very pleasant employee-she will tell, show, explain, and help.
The room is comfortable even for a "crowd" of 7 people.
Convenient parking directly to the steps. Barrier-free environment
Sharakyushkin's cantor.I ordered the product on Friday, the end of Tuesday was not delivered As a European post, do not be ashamed.Close it immediately, so that no one gets on their nerves.
Disgusting service (no courtesy and pleasant communication with customers). And plus, the parcel took a very long time and arrived on the deadline day of the delivery period. The employee did not even send a notification about the arrival of the parcel (picked it up at random), when she came to pick it up that day, she said something like: "oh, I don't know why it didn't come" and already when I received the parcel after my question about the SMS notification, she sent it (when it was not needed). I'll call the word analog of the Russian post a simple one - everything is done as it is. A neighbor's parcel worth $37 was lost and did not arrive at all.
I received a parcel once by European Post and I really liked the service. The girls are friendly, they explained everything in an accessible way. Everything is clear. Thank you girls.
Terrible attitude towards customers, a lot of problems with sending parcels, and it's more expensive than belmail, then they don't like the packaging, then they like something else, especially a girl with red hair (horror)
Our service in Ivanovo is good , the girls are polite , but the delivery is just disgusting ,I am waiting for the parcel sent on 12/26/2021 from Gomel, today it is already 06.01.2022, it has been suspended since the first day, in fact, I no longer need what I ordered after 07.01....
Hello.
On 12/20/2021, the parcel BY080008854037 was delivered to you
It's already 28.12 today
According to tracking, it turns out that the parcel is still in Ivanovo. How and why?
... the company's attitude towards customers is disgusting, there is no feedback - business in Belarusian...
Poor service . They don't like the packaging. Registration on the website is required to send the parcel. And most importantly, I liked the phrase I will not accept your parcel. AND ALL FOR A VERY LONG TIME !!!!!