There are no questions about the item, and the same applies to the girls working at the point. There is an employee named Elena. She never wears a badge, so it's impossible to verify her details. In communication, she is harsh, behaves arrogantly and impudently. It works very slowly. Either he does not answer the questions, or the answer does not satisfy the essence of the question. That's why all the girls and the item itself are super. Employee Elena with blonde hair - alas.. Everything is very sad with her
Thanks to the smart person who came up with Euromail. As for the department, it's always cultural, always clean, and always a pleasure to use the services!
Everything was always sent well and quickly, one person came at 19:50, the second was most likely closing the shift, and there was a person who probably had 10 shipments, they stood in line for 45 minutes until 20.35
And there were 5-6 more people standing behind us all this time.
The employee replied that he was the only one to receive and deliver parcels.
Having applied once, I got a negative experience, the employee does not hear the client, there is no information about how everything works, most likely this is the last time.
They are located in a room to the left of the main entrance, almost under the stairs to the second floor. Everything is clear, they are trying. There are usually two employees. You can pay with a card. There are queues, but within the expected limits.
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Вячеслав
Level 7 Local Expert
February 29, 2024
As for department 89, there are no questions, everything is fine: pleasant staff, convenient working hours (although they change almost every day, which you can only find out by going to the door), but still I will not find fault. But as for the Euromail service itself, there are more and more disadvantages: you cannot send at the recipient's expense without paying for the shipment, cash on delivery is also not very conveniently implemented - you can receive the transfer only the next day after 12! hours and Only! in the same department where I sent the parcel... What can I say here, Belpost still bypassed European Post in terms of service, although it lagged behind by an order of magnitude.
They refused to issue the goods ordered from ozone, arguing that my last name was not indicated in the last name line in the order, although such a problem had never occurred before, I presented my passport, I had an order receipt and an order number and a barcode on hand, now I am waiting for data changes, unable to receive the parcel, the parcel was needed Urgent
The parcel is delayed for two weeks. The delivery time is very disrupted. I can't get through to anyone, just the robot. The department also did not give an answer where to call and find out where the parcel was. Disgusting.
With the rebranding of the shelves, the store has become like a modern one, self-service cash desks have appeared (special thanks for this). I hope the assortment will also be replenished with interesting products.