There is not a very polite young man on the issue, there are no questions about the point and delivery, everything is quite fast, convenient opening hours, there is a place to park, public transport stops are nearby.
Look, this is some kind of mockery, honestly...In order to send the parcel, I had to stand in line for an hour, and half of that time was outside in the rain, because more than three people couldn't fit in this closet! Moreover, you suck in the queue, and get a bonus in the shoulders of the boorish attitude from the staff.
They won't tell you anything, they can only growl and snort! Thanks for not hitting me.
The department is working disgustingly.Once again, when I arrived for the parcel, I found out that they again decided to work not until 21:00, but until 18:00 (04/24/2025), as customers who have wasted their time will find out from a piece of paper on the door.
Fast and prompt work of the staff and the post office itself (the parcel was delivered from Minsk to Grodno without problems within a day), cash on delivery was received the next day after delivery. The only thing I recommend is to pack your parcel in the right container in advance and wrap it with tape yourself - it's too much unjustified prices for boxes there, even they took 60 kopecks for scotch tape...But it's just a personal quibble.
The service is adequate, the speed depends on the service, cargo, person.
In general, everything is fine. Lunch from 14h to 15h. Waiting time, maximum 7 minutes, when there are 3-5 people.
Why was the parcel not given to a relative (mother-in-law)? There was an original passport and a postal item number! There is no way to come for the next month! And you need to get the package. "Thank you"!
Fast service lately, there used to be a longer service, a regular branch. With regard to the European Post itself, there are no analogues (alas), this is bad for competition, the same belpost has a completely different approach and these are separate branches, and European Post makes sense to be near their stores. An analogue of pyaterochka in the Russian Federation.
And there is a lot of one star for the department 194 on Partizansky Avenue, 13. On the eve of the New Year holidays, when there was a large influx of customers, I happened to use this "EURO" mail for the 2nd time. The package in the box arrived in 1 day from Ostrovets, but magically disappeared from the pick-up point. On the 2nd day of storage at the post office, it simply did not refuse there. Employees shrug their shoulders, blame each other. They can't give a clear answer where the package is. Answer: "we will look for you and we will call you" is not the answer for a company that positions itself as a parcel delivery service. A week of "searching" for a parcel has been wasted. There is simply no responsibility on this post. Not another foot.
The branch is next to the house. Good staff. Fast service.
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Лиза
Level 11 Local Expert
September 10, 2024
Very convenient delivery, of the minuses, sometimes there may not be a change in small coins, the same story sometimes happens with transfers to pick up your money, sometimes an unrealistically boorish guy with dark hair considers this normal.
It's the second time I've been sent by this desk... For the first time, the parcel went through Belarus for almost two weeks, now it has come crumpled (although packed in their expensive packaging), the goods are bent inside, plastic, metal and buttons are over!!! (I bought a keyboard) It feels like the goods were not stacked, but simply thrown into the trailer like garbage. Before sending the product, the seller took a photo of the normal product. The result of the shipment is a spoiled semi-working product (keyboard)- 40p thrown away, time and nerves! I will never use this desk again, even for free!
We lost the package. Then they said they would call within 2 weeks. But before departure, they said that the parcel would arrive in 3 days. As a result, it arrived in a week and a half instead of the promised 3 days.