Fast and prompt work of the staff and the post office itself (the parcel was delivered from Minsk to Grodno without problems within a day), cash on delivery was received the next day after delivery. The only thing I recommend is to pack your parcel in the right container in advance and wrap it with tape yourself - it's too much unjustified prices for boxes there, even they took 60 kopecks for scotch tape...But it's just a personal quibble.
Why was the parcel not given to a relative (mother-in-law)? There was an original passport and a postal item number! There is no way to come for the next month! And you need to get the package. "Thank you"!
The service is adequate, the speed depends on the service, cargo, person.
In general, everything is fine. Lunch from 14h to 15h. Waiting time, maximum 7 minutes, when there are 3-5 people.
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Лиза
Level 11 Local Expert
September 10, 2024
Very convenient delivery, of the minuses, sometimes there may not be a change in small coins, the same story sometimes happens with transfers to pick up your money, sometimes an unrealistically boorish guy with dark hair considers this normal.
And there is a lot of one star for the department 194 on Partizansky Avenue, 13. On the eve of the New Year holidays, when there was a large influx of customers, I happened to use this "EURO" mail for the 2nd time. The package in the box arrived in 1 day from Ostrovets, but magically disappeared from the pick-up point. On the 2nd day of storage at the post office, it simply did not refuse there. Employees shrug their shoulders, blame each other. They can't give a clear answer where the package is. Answer: "we will look for you and we will call you" is not the answer for a company that positions itself as a parcel delivery service. A week of "searching" for a parcel has been wasted. There is simply no responsibility on this post. Not another foot.
Fast service lately, there used to be a longer service, a regular branch. With regard to the European Post itself, there are no analogues (alas), this is bad for competition, the same belpost has a completely different approach and these are separate branches, and European Post makes sense to be near their stores. An analogue of pyaterochka in the Russian Federation.
It's the second time I've been sent by this desk... For the first time, the parcel went through Belarus for almost two weeks, now it has come crumpled (although packed in their expensive packaging), the goods are bent inside, plastic, metal and buttons are over!!! (I bought a keyboard) It feels like the goods were not stacked, but simply thrown into the trailer like garbage. Before sending the product, the seller took a photo of the normal product. The result of the shipment is a spoiled semi-working product (keyboard)- 40p thrown away, time and nerves! I will never use this desk again, even for free!
We lost the package. Then they said they would call within 2 weeks. But before departure, they said that the parcel would arrive in 3 days. As a result, it arrived in a week and a half instead of the promised 3 days.