I came to receive a letter, I show the message sent to my personal number, in my name, I back it up with my record book with a photo and personal data. The employee refused to hand over the letter, referring to the fact that she needed an identity document "passport or driver's license". Let's omit the point that a driver's license does not apply to identity documents.
I returned with my passport, went home for it, a young man stands in front of me, sends a parcel and an employee tells him that there is still a registered letter in your name, he replied that he did not have a passport, he would come another time, and the employee tells him: "YOU CAN WITHOUT a PASSPORT, I ALREADY KNOW YOU"
The new premises on Komsomolskaya are more spacious than the previous one. Although the previous one was closer to the bus stops.
They work quite smartly, but for some reason the delivery of goods from EMALL is carried out only in one cash register. There is a chance to get to lunch at this checkout and either wait or come back later.
The staff is excellent, the service is courteous. I give it 5 stars. Compared to Belpost, it is much cheaper. Fast delivery, parcels arrive intact, not crumpled.
The receptionist is extremely unfriendly. To all requests for at least the slightest advice (we used the mail for the first time), in response, it arrived dryly:read on the website. I discouraged any desire to use this service.
I came to pick up a parcel today, but they don't work.There is one information on the site, but in reality there is another.Why the site administrators do not change the opening hours of the offices immediately.This is a waste of other people's time and disrespect for customers.
I used it for the first time. I didn't understand anything. It's a bit of a heavy system, you have to figure it out yourself. But when you send and accept a few times, it will be better. I haven't really understood it yet, but it seems convenient
I came to the post office, but they do not work on Mondays (the old stamp indicates that they work). I lost time(((
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Юрий. Н.
Level 3 Local Expert
April 4, 2022
The parcel was sent from Minsk to Baranovichi on March 7, they immediately replied something, but after March 11, no SMS, no money, no parcel, we will have to connect a lawyer and our police will take time, but I will achieve the truth.!!!!!!