Good afternoon, we were at this point and were very surprised by this behavior of the staff. It's winter now, it's slushy and muddy outside, that's all understandable. But this does not mean that if people come to pick up their parcels, employees should cast sidelong glances and quietly make up to themselves. First of all, it was audible. Secondly, please excuse me, everyone has a job. And if she doesn't like it, I think they need to be replaced or fired. Also, after we started to leave, discussions started in our direction together with a colleague. But my God, it's not beautiful. They seem to be adults, but they behave just disgusting. I'm sorry that we didn't wash our shoes before coming to your place! The attitude of the staff is just disgusting.
We picked up the parcel on the afternoon of 19.01.2025.
The attitude of the staff is terrible, neither hello nor goodbye. Two female employees were sitting in a heated discussion, swearing in front of customers, not paying attention to them.
At this point, they regularly ask very rudely for information on the parcel, the communication is collective farm.
Dear management of this point, this is not the only such comment about the work of your employees. Please take measures, conduct customer orientation courses for employees, and do not hire aggressive people who do not want to work with people. Your employees are your face, and it doesn't look its best at the moment.