Good afternoon. I want to leave a review about the work of Europochny . It's just a nightmare SMS notifications do not come about the delivery of the parcel, the mail itself is constantly closed, when you call on the phone to find out when the mail will work, they give false information. Employees refuse to introduce themselves, giving only their first name. I would like to specifically write the full name of the employee so that the management can figure it out, but alas, the last name is not called. Please take action! And of course, I would like the mail to work as it should., or I will have to use the services of others.

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Sveta Kulmatova

Level 2 Local Expert

The fuzzy floating chart is very frustrating. Especially on the eve of the holidays, when many people order parcels and gifts. The schedule is indicated on the website until 21:00, a parcel arrived a couple of days ago, I wanted to pick it up, I went to the point by 19 with something and they were already closed. The next morning I had to leave the city before Saturday. I think okay, I'll be back by 19 on Saturday and pick it up, but it wasn't there. Schedule changes again. A message arrives in Viber that they are open on December 30 until 15:00. How to pick up a parcel is a question ...?! Many people work until 19 and such a schedule is extremely inconvenient! Especially when it was initially stated that the point is open at 21:00…

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Алексей Ситкевич

Level 4 Local Expert

Everything used to be great, but now I can't pick up my parcel for several weeks, because it doesn't work all the time, and I can't do it on those couple of days a month that they work. 😤

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Европочта

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13 reviews