We were traveling from another city to pick up the parcel, since the original recipient cannot pick it up. a guy came, wanted to re-register for himself and take it away, they said it was impossible. he re-registered with me, we returned 30 seconds later - and the girl closed up and left for lunch earlier than expected. We were traveling from another city. the attitude is not caring.
This department is just terrible.
The sender made 1 mistake in his last name, I warned him about it and he fixed everything in just a minute, and the girl screamed for another 7-10 minutes that she wasn't showing anything and made it clear that it was my fault, not her, who couldn't refresh the page on her computer.
That's when to pick up the parcels, to people from the area. On Friday, it has been "temporarily" until 19 for half a year, and sometimes it does not work on Saturday. But they charge a storage fee. It would be better to close the point
They always close early, the schedule is not constant. there are a lot of people standing in line, including mothers with children on the street. In particular, one person works who is physically unable to cope with his duties. Take action . Find employees , because why an ordinary person going to your European post office after work should spend the whole evening to send or receive a parcel ....
When sending the parcel, I told the employee that the payment was at the recipient's expense, after I paid, but the girl forgot to specify it, and also did not give a form about sending where it was possible to verify this. As a result, the money was not returned. I would also like the site developers to indicate such a point when forming an application.
The room is small, with a large crowd of people (3-5 people can fit in the room), you have to wait outside. There is no parking. The branch does not always work, and there are no ads on the branch itself.
Convenient location. The room is small. Sometimes people stand in line on the street. The employees are not very polite. The trash can for the removed packaging is always full.
Terrible service, especially on Volynets, they work as they want, I often come to Volynets and it is closed for some unknown reasons, although according to the schedule the doors should work, I usually rarely write reviews, especially bad ones, but the staff convinced me that I need to write this time
I ordered an iron through the online store. The seller sent it by mail and said that the iron must be checked before receiving. And you can'T use an outlet in the post office. These are the services!!!
Everything in this service department is sad. Stand in line and hear :"I can't give you the parcel, because there is no change of 4 rubles with kopecks." 😳😱 there are simply no words...
I sent it for the first time and didn't know all the details. The cashier helped a lot and most importantly calmly and without nerves. Thank you so much
To stand in line for 40 minutes just to enter the room??? Guys from IME, what are you doing? You will lose customers so much. It is quite possible that it is only us who are so "lucky" and at other times there is not such an influx of people. This means that something needs to be adjusted with the sending of notifications. Or to involve an additional person for such a time. But to stand for hours in queues and in that service, which in itself should save our time??? Everything is fine with the service, but you won't get far with the queue on the street.
The department is good, the girls let people go quickly. But there is one "but" - a high porch, which is difficult to drive into with a stroller, jumping up the steps...
In general, the mail is not bad, but it was in this department that I had to wait and not a little time. One employee was working with a person with a large number of parcels, another was doing some other business and people were waiting.
It's impossible to plan time, it's been a month, at first I thought okay, maybe they just opened, no. The weekend continues!!!!
Several times a week, stable - closed! And for some reason, every time I come. Molodechno businessmen.....
It couldn't be worse. Every day there is a different work schedule, you don't have time to keep track.
The receipts are printed on toilet paper, nothing is visible. There is a constant queue, one captive employee can barely move. Nightmare. I do not recommend it!!!