I just sent a package. I warned you that this is my first time using Euromail and I will need help. A very sweet and pleasant girl told me everything in detail, paid a lot of attention. I am very critical of how company representatives work with clients. Therefore, I remained in a pleasant mood after the conversation. Well done girls! I hope that you will come across only adequate clients.
I sent the parcel on January 8 (after 8 p.m.). The girls did well, they packed my parcel as requested, and they were positive, even though it was already the end of the working day. Thanks to them. I wish there were more such employees.
Excellent mail, the employees here are smart, despite so many people with a good mood, everyone will be quickly registered. It would be great if we opened another euro post office in Minsk, for example, on Brilevskaya 25-29, there are so many rooms available here
I stood in line for half an hour with a small child in my arms. There were 4 people in front of me. It's been a long time since I've seen such a long service. When I left, there was a queue for me even on the street!!! The employee was very polite, but in no hurry at all. 🥴
Arrange for a second employee after all, there are queues for almost an hour every day, and it doesn't matter what time of day it is. Or open another item in this collection. Also, the equipment freezes constantly.
Good location, clean, polite staff. There are often queues, they take a long time to find a departure, and there are few employees. There is no way to arrange the shipment on the spot, only through the application.
If he's saving his time, you're not here...The wait is about 1 hour, and there is a 3rd queue...the first impression is HORROR (the girl has been working for the last day, as she explained)
Yes, there are queues (taking into account the densely populated area of this microdistrict), but you have to wait, and a small room (you can also wait on the roof, fortunately there is a visor on the porch)... In general, parcels at the checkout are processed quickly - both to send and to receive... If everything is filled out from your personal account, then the sending procedure will take a minute or two: weighed, paid, pasted a sticker, received a receipt - you are free :). Both Euromail and Euromol.
The right and good place! In summer, in the heat, it is very stuffy indoors, there is not enough air conditioning! If the flow grows, it may be necessary to have two workers, often very long queues!
There are always long queues and long waits, the staff is not very friendly and polite, it always feels like you are not very welcome here. I have to contact here, because there is no other point nearby
Great staff, fast service, but! To get to the stairs, you need to knead a mountain of snow about 2-3 meters, then a small staircase and a platform in front of the entrance is slippery to such an extent that I held on to the wall almost with my teeth ((( the mats in front of the door also slide on the tile, which is even scarier. I don't want to go there until spring.....
The item left a contradictory impression. Whenever I get on a girl, there are no questions: everything is clear, fast, polite and kind. But when a guy is on duty, it's just terrible. No attention is paid to friendly and polite treatment, all with a very dissatisfied face and universal fatigue, he will not tell you anywhere and will not meet you halfway. If you don't like your job, you need to leave it, and not spoil the mood for everyone around you. If it happened again once, I would write it off as a bad day, but, apparently, it's not a question of a day or a week.
We arrived at the point at 13:45 to send the finished parcel. There were 4 people in the queue. It was still raining on the streets. At 13:59, the employee of the point said that she would not serve anyone else, come after lunch, there were 2 people left in the queue. She did not compromise, instead of serving 2 people and spending no more than 5 minutes on it, she led a conversation.
There are always queues. Well, after the last order, I will not order anything here, and before the damaged boxes came, it seems that football was played with the boxes. The product in the order was damaged.
I made an order in the online store for this pick-up point. The store did not require data such as a full name (they just wrote my name on the parcel). I show the barcode from my personal account that this is my order. I didn't want to give it away. Moreover, the order was not paid for, and it is unlikely that someone would pick up someone else's order for a fee. I won't order anything else here.
Constantly one of the employees sits dissatisfied, as if they were put there for free) absolute disrespect for visitors. Otherwise, there are no questions 🙂
It is very convenient and fast to send parcels of any size, at a very loyal price, we always use the family.
Many services are open in the city of Minsk
I sent the parcel to myself, I bought the box in fact, because I didn't know the dimensions, respectively, I couldn't fill out the form myself in advance
, I asked the girl to fill it out, she said that the client was personally engaged
in this, as if there was no problem if I immediately knew what size would be (which I need to specify)
to the answer that I had already been helped to fill out how- then on another European mail, she replied
, I quote:
"of course I can help you, however, when filling out the form by an employee, the probability that you will lose your parcel is much higher"
from this I fell out a little, the person obviously says that he is not qualified and attentive enough to fill
out the parcel form, of course, She came, but I was very surprised
if you are too lazy to fill in, you would say so right away
I can't pick up the parcel for the third day. I came at different times and every time there was some kind of crazy queue. That's because it takes 20-35 minutes per person. It's better to send the parcel by belpost or margin. I highly do not recommend this department.
The staff is polite, if there is a small queue, it passes quickly.
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Evgeniy Kalishevich
Level 9 Local Expert
October 15, 2024
Terrible queues and everything is very long and I'm not talking about placing an order , but about even just picking it up, you could make 2 queues and it would be faster for those to pick up and while the second one is making out , give the other what came ,🤦♀️🤦♀️🤦♀️
There is no ramp, there is no way to enter with a wheelchair.
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Ўася
Level 7 Local Expert
December 28, 2024
There's a queue of 10 people in the middle of the day, one girl at the checkout, what's the problem with adding another person? A year has passed, and nothing has changed. Not a "marketplace", but nonsense.
The photo does not match the object. Good mail, polite and intelligent staff, one disadvantage is often queues, but this is due to the number of people. So it's okay, thanks.
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Михаил А.
Level 6 Local Expert
July 17, 2024
The staff is terrible, or rather one employee: rudeness, no customer orientation, desire to help and banal politeness. When asked, get the answer: "whose problems are these?" - this is the height of professionalism.
I have to go further to the point, because there is no desire to visit this one anymore.
I like the work of the staff, they work quickly, you don't wait in line for half an hour, as in other departments
So far there have been no problems with the parcels, everything came in one piece, which is very pleasing
5/5
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Мария Агиевич
Level 2 Local Expert
January 30
Terrible staff, not polite at all, they only know how to smoke on the porch, we won't order anything else here, thank you
One of the worst points, the work schedule does not match the stated one, there is always no money for cash on delivery, slow work, respectively, the queue!
I visited more than once, but on Friday, October 13, the girls worked very slowly, and they were also rude, they would have to go to another department
These guys lost the package, they didn't deliver it on time. I contacted the support service. By the way, the VLC was announced in the search. They said the delivery would be discounted. As a result, I had to pay for the full cost of delivery. Well, as always.