The employee refused to deliver the parcel (her maiden name was indicated), although the full name was indicated correctly on previous parcels. The support service has not yet given an answer.
The only disadvantage is one specialist. You have to wait in line for a long time with a small child. There is both sending and receiving, the guy in front of me sent 10 bottles of alcohol, the packaging of the fragile is very long, and I just got a parcel from Ozon, the result is 40 minutes in line, although the specialist tried to serve 2 people, she understood that the situation was heating up. If I were this client, I wouldn't like it, he also stood in line, add another specialist, the queues are constant
06/28/2023 I came to send the parcel at 20.10, and the European post is closed and alarmed....there is no announcement or you forgot that the work schedule is from 9.00 to 21.00
The second day I arrive at 09:00, I wait 10 minutes, and I don't wait for the opening. They work as they please, they do not write any information about the reason. Go kiss the lock and guess when they open.