I give such a low rating because of the employee. A dark-haired girl in her 30s, maybe 30+. It worked, for example, on 09/21/2024.
I subscribe to every word of the people who wrote below, apparently it's her. No matter how many times I don't come, she has such an expression that someone has died or been abandoned. It is very unpleasant and does not speak though. Somehow she was mumbling under her breath. I asked her what she was mumbling, so she screamed and we started a verbal altercation. Other times, she also pretended that she was prevented from doing nothing, but now she would have to strain herself. I sincerely don't understand why she still works there if there are so many complaints
The low score is only due to an employee who was at the workplace on 11/27/2024. The most terrible attitude towards the client. It was the first time in my life that I sent a mail and after my questions for clarification, I heard the maximum irritation in my voice. I wanted to finish it quickly and not go back there anymore
It's hard to get inside if I'm walking with a wheelchair.
I would like to receive money on the parcel card instead of coming to the branch again.
Why print an invoice/statement that is immediately thrown into the trash? Legislation provides alternative ways to confirm receipt