It's all good. The room for such an assortment is small.There are only two ticket offices and they are not conveniently located, customers stand one on one and there are huge queues during rush hour.
There are not even words about the staff of this store (by staff, I mean the staff serving the population - sellers)... such boors are rude, not polite, but not all of them, and this negative list can be enumerated, about some of them, endlessly... there is no desire to enter this store, let alone buy and thereby deduct their money for their salary... among this staff there is a young employee who has been working for a long time (I don't want to publish her data now, but someday the whole country will have to find out about her and not only), who shows her stupidity (this is not an insult, but real) as they say: without leaving the cash register... she would have added a little intelligence and a culture of behavior, and not a tattoo on a freaking body - you look and you would have turned out to be a normal person... the head of this store is the opposite person to the one I mentioned above: polite, cultured, literate, educated, tactful, etc., but I sympathize with her in dealing with such subordinates... I am sure that the manager (after viewing such reviews) will restore order in this store, including with the help of higher authorities...