Well.... such a... service for legal entities, but nowhere is it said. In general, the bureaucracy of this bank knows no boundaries and employees really like to unsubscribe customers to their colleagues, instead of solving a simple problem
I came to pay for the services of the Csi, since the account of the Csi is in this Bank. I arrived at 14.07 and got in line (at the checkout) after 37 minutes, when the queue came up, the cashier declares that he cannot accept, as he first needs to see the manager. I get back in line to the manager 15.14 the manager accepts and then sends it to the cashier. But I didn't have enough patience to stand for another half hour, I had to yell at everyone, after which the manager helped me pay through the okasya terminal. I would like to be prompt in service, since standing in line for an hour is a horror. I used to be one of the best BVU!
See original · Русский
T
Timpoll
Level 8 Local Expert
November 15, 2023
This is some kind of the Middle Ages
I was just in the 7th window
A certificate of movement on the account can be obtained only in the office! At the same time, even in the office it will only be printed out, and there is no way to get it in electronic form! Just darkness 🤦
The next thing is that it is impossible to close the card in one visit. First, you need to have 0 on the map. At the same time, you can't immediately throw yourself on the phone, for some reason, since their payment is still taking some time. In all normal banks, when the account is closed, the balance is issued at the cash desk or transferred wherever you specify!
The second time you come, they close the card for you
But to get a certificate of closure, you need to come for the third time!!!
I do not advise this bank to anyone!
The operation, which is done in a normal bank in five minutes, is stretched for three days here!
Совсем небольшое отделение, давно не хватает ремонта. Сколько раз не был никогда не работала электронная очередь, но все как-то мирно организуются и проблем нет.
Ребята и девчата как в обслуживании ФЛ и ЮЛ дружелюбные, работают расторопно. В общем если поймать волну, не расстроитесь от посещения.
Быстро и приветливо решают вопросы! Рекомендую но проценты по кредитам огромные
1
А
Арайлым
Level 8 Local Expert
March 4
The service for legal entities is excellent, for individuals it is lame. Managers are not qualified enough and are rude to customers by interrupting them