Wonderful salon! Both with regard to specialists and with regard to the interior)) Courtesy, customer care, cleanliness, beauty- everything is here. I've been going to Irena's cosmetologist for many years now. A wonderful master of his craft, a true professional! I leave her feeling really inspired)), I'm happy with my skin after her magical manipulations! Thanks to Irena and everyone who created such a pleasant place for women!
I was at the spa complex for 150 minutes.
Unfortunately, the expectation did not match reality. In places of this kind and in procedures of this nature, you expect complete relaxation and care. The details were summed up - the same towel after two showers (after the second shower it was not clear to them to dry off - it was already wet and cold), before the massage they did not offer to change the disposable underwear wet after twice showering. The massage was not relaxing, but like a sports massage. As a result, I didn't like it. At all. Perhaps individual treatments themselves have a place to be in the version in which they are provided at Elena Spa. But as a complex, it's a complete failure in terms of service.
Regarding floating, who doesn't know - it's dry here, not classic.
And an appeal to the administration is that it is better to do a massage on a regular massage couch. Some kind of aqua couch is a so-so solution: something is bubbling and buzzing all the time, and my head is completely uncomfortable.
A wonderful place, with high-quality service, the location is convenient, the atmosphere is pleasant, the administrators are polite, the services are provided at the highest level. Julia Skriba is a sorceress!!!
I have been to this institution many times, I am very happy with my work!The receptionist is very friendly, politely communicates, I will come back more than once, thanks to the staff for their concern for my comfort!
Good afternoon, I would like to express my great gratitude to the salon staff. Firstly, when you enter the salon, you are greeted by friendly administrators. Girls always offer tea and coffee, which is also surprising. For a long time we could not find a qualified master, but wizards are just working here.
Thanks to the administration for the full information on the services!!!
I visit the salon periodically! I am extremely satisfied with the specialists, their professionalism and the environment in general. I would also like to note the work of the administrators (Tatiana was the last one) - they are always friendly and attentive! Thank you, I want to come back to you!
Once again, when visiting the salon, the last time was 06/09/2024, there remains a negative impression of the visit caused by the administrator's disdain and arrogance towards customers, the administrator is unfriendly, does not look up at the client, does not thank him for visiting the salon and does not offer to visit again, tea / coffee also does not offer, but only counts with a dissatisfied the face. There are not many customers in the salon.
I've been training at the Elena Spa gym for a long time! Excellent equipment and a pleasant atmosphere. The coaches are professionals in their field. Alexander Morchakin has given me a new training technique in which I am progressing! Thanks!
I am a regular customer of the Elena salon. I try to use the maximum number of services from the proposed list. When visiting the salon, I get pleasure and comfort from communicating with its employees: administrators and craftsmen. The salon is distinguished by punctuality in providing services, exceptional politeness and friendliness in communication. Clients are offered an individual approach. Very high-quality service, convenient online recording system. The very atmosphere in the cabin, its interior is conducive to rest and self-respect. The day before yesterday, I witnessed incorrect behavior on the part of a salon client - there were complaints against the administrator, which surprised me very much and made it clear that the client may not always be right.
Great salon! Always friendly attitude and professional services. I recently changed my hair color - everything is just fine. I am happy with everything!
A wonderful place in the center of Brest where you can relax. They were in stock. It's very atmospheric. We had a wonderful rest. Massage treatments - 👍
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Яна Андреевна
Level 6 Local Expert
October 5, 2023
I was at the "lavender wrap" procedure and was very pleased! The procedure includes scrubbing the whole body / mask / high in floating (this is a separate kind of pleasure, I highly recommend it!) and massage on the spa couch with non-contact water massage! Master Irina is very pleasant, does a relaxing massage, if you want a harder massage, then you go to Ivan.
Why haven 't I visited you before ?🫣 I will come for another procedure soon ! Thanks!
I was on my way from Vitebsk to Brest, on my way to my daughter's wedding. I signed up in advance for two salons. One didn't even ring back. Salon Elena, on the contrary, called in advance, confirmed the reservation. I also received a text message in the morning. Upon arrival at the salon, we were greeted, the girl gave me a beautiful hairstyle, and quickly. My friend and I were very satisfied. Good luck to you girls!
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А. П.
Level 7 Local Expert
August 29, 2024
One administrator is normal, and the other is rude and tactless, who puts herself above others. Does not issue a complaint book. He says she's not here. In the same salon on Lenin, the staff is much more friendly without a crown on their head.
Massage therapist Andrey is just a wizard! There are different massage therapists: good and not so good. Real professionals are rarely found. Andrey is just such a genius.
If you live in Brest, then it is necessary to use its services regularly, and if you are passing through Brest, then it makes sense to make a stop and get your dose of health and recovery. Each vertebra and joint will be stirred up and put in the right place.
I highly recommend it!
By the way, the prices are very reasonable.
The beauty services and gym in Elena are also very decent, the best in the city
I want to express my admiration for the administrator Tatiana! I watched the situation as the client rudely communicated with her, in a raised tone, was rude, and Tatiana was very professional and dignified! Just bravo to such people!!! A very pleasant and good administrator, always greets with a smile! Thanks!!!
I had a Spanish massage with Irina Nesterova. A great selection of oils, Irina is a real professional! The equipment in the salon is at the highest level. I advise everyone!
If you want to get a service that does not match the real price, then you need to go to the Elena salon. Administrators do not have any information, their whole function is to escort them to the door and that's probably all, solving problems and conflicts is not their level, they have not heard about it. The cosmetologist's procedure leaves much to be desired, the price in the market is above average, and the quality of the service is below average. I wish this institution to start developing for the better as soon as possible, and to make the staff qualified
An incredibly cool place with many excellent procedures, well-chosen staff, professional equipment from world-renowned manufacturers and a divine atmosphere around. 👍
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Level 11 Local Expert
June 20, 2021
A good salon, the right prices. Prices for haircuts are almost 2-3 times cheaper than a similar class of salons in Minsk. There are some small nuances, but they are more likely for a rather spoiled customer service.
I came from another city, there was no Internet access, and I really needed to go in - to contact the owner to get to a rented apartment. It was freezing. But I decided to come in - I asked for wifi - they helped me. Thanks! In general, the people at the reception are very nice)))
I go to the gym. In general, it is very excellent, all the necessary simulators are present. A good shower room, but I put the 4th place 5 stars due to the fact that there are no plastic mats both in the locker room and in the shower. It is not clear why they will not be put down