The disgruntled staff, headed by the director! The master is yelling into the phone, due to the fact that he arrived without warning, and there is no one in the store. And the director, after asking to warn about the arrival, said: Or maybe I should kneel in front of you! The client is treated like schoolchildren who owe them something!
I do not advise you to get into the service of this borzokontor! I'm changing the service organization!