I recently started using Yandex Maps, and I must say it has transformed the way I navigate my city. From the moment I opened the app, I was impressed by its user-friendly interface and intuitive design.
One of the standout features is the detailed mapping service. The maps are incredibly accurate, providing clear directions and real-time traffic updates that help me avoid delays. Whether I'm looking for the quickest route to a new restaurant or navigating through unfamiliar neighborhoods, Yandex Maps never disappoints.
I also appreciate the extensive database of places and businesses. The ability to search for various services, read reviews, and even see photos before visiting has made my outings much more enjoyable. I found some hidden gems in my area that I would have never discovered without the recommendations provided on the platform.
Another feature that I love is the offline map option. This has been particularly useful when I'm traveling in areas with poor internet connectivity. The ability to download maps in advance means I can always find my way, no matter where I am.
Customer support is also commendable. On a couple of occasions, I had questions regarding features, and the response time was impressively quick and helpful. It's clear that Yandex values its users and strives to provide the best experience possible.
Overall, I highly recommend Yandex Maps to anyone looking for a reliable and feature-rich navigation tool. It has greatly improved my ability to explore and navigate my surroundings, making it an essential app on my phone. Thank you, Yandex, for such a fantastic service!
Hello. I use Yandex services and everything has always been just fine, friendly people. I'm not a conflicted person. I prefer to avoid scandals because I am a doctor and head of the department at the Russian Orthodox Church "Mother and Child". However, on December 29, near the Korona store, which is located in Uruch, an egregious incident occurred. My wife and I drove up to the store and stopped near the parking lot to wait for a vacant parking space. The place was soon vacated and I asked my wife to stand next to him while I drove up to him. At the same time, a car with a Yandex sticker pulled up and brazenly started literally running over my wife. Then the driver got out of his car, started shouting at my wife that she was obstructing his movement, insulting her. Although he saw at the entrance that I was already getting ready for parking. I got out of the car. He behaved impudently. He shouted and threatened to call the police. Of course, I understand that he did not violate the rules of the road. However, his impolite, tactless behavior caused me to be indignant. He violated the unspoken driver's code, stating that the first one to park is the one who drove up first. It is a pity that such rude, ill-mannered people work in such a large and convenient company like Yandex. They are a disgrace to the reputation, not only of their own, but also of all the people who work faithfully for Yandex.
Sincerely, Boris Yelinevsky
The staff's level of work is excellent, and the most competent and well-coordinated work of specialists is ensured.The best service,I recommend it to everyone to use,my favorites
I don't even know who gets one star for the company itself or its incompetent employees! How to change information about any company: location, time of work, so they only changed it from the seventh time! And how to put some kind of crazy review of the company and one star, so it's easy. No approach, no logic.
I'll give you an example of a review: "I called the company, I didn't like the voice of the secretary's girl" - that's it! And give it one star! And at Yandex, this review rolls with a bang, thereby underestimating the company's rating.
I can write such a review to any company, including you (Yandex). How can you take such unfounded reviews into account the company's rating?! Yandex is a question for you or your "competent" specialists!
You have a lot of negative feedback about leaving false reviews, etc. And you don't care, no one even checks the delivery. But given the mass of negative reviews, you have a solid top five in the rating!! Well done, open-minded!
Yandex I think you are the best friend who can support you in a difficult moment ❤️ I love you, I hope for our long-term cooperation and let others write what they want, but I will stand behind Yandex and protect it Yandex remember you are still my best friend, I love you, respect and appreciate you, I can always count on you thank you thank you very much, our dear Yandex
Disgusting job as a legal entity. in Yandex, it turns out that anyone can write a false review. We provided Yandex with information that the review is false, but Yandex does not care. believes a false review does not contradict their rules. Novice businessmen of Belarus never start cooperating with Yandex. if couriers come from them about cooperation, chase them around the neck. I hope the time will come when Yandex will not be in the legal space of Belarus. For this is a terrible collaboration
This is the best app! Who are these creators, you are just the best! When you get lost, you can use this application, so I wish you that the application was also better. Thank you again
Convenient location, there is Parking. The staff service is good. We were pleased with the high level of service, especially appreciated the work done promptly, I recommend this company to everyone!
On Yandex Maps, my reviews and ratings are not visible to other users.
Support says that I'm violating something, although they can't say what exactly I violated, since it's "confidential"
I opened a Yandex card and topped up my account several times
I transferred it once, blocked the card, asked for a selfie with my passport, SENT IT TWENTY TIMES
Clear photos. The lock has not been lifted, they say to wait!!! The reasons for blocking are not explained!!!
There is no support at all. The bot doesn't explain anything. A month has passed, the money has not been returned, I do not want to go to Moscow at my own expense, And there is no time
Just scammers
Disgusting job with reviews for companies. In fact, you can write, anyone can write false information, put a negative assessment, although without even visiting the company and not using its services, but simply confusing the organization.
And Yandex believes that there is nothing wrong with this, the review does not contradict their own rules.
It's absurd.
I recommend this company to everyone. Convenient location, there is Parking. The staff service is good. We were pleased with the high level of service, especially appreciated the work done promptly.
I ordered food through Yandex delivery. From the poppy. The address is Nemanskaya 9. And Yandex decided to send a courier from the Pushkinskaya poppy, but not from the prytskogt Green. The delivery cost was the same as the order. The courier was late by 1h.20 min. The food is cold. To which Yandex gave the chicken 2p for the next order. The support service was unable to resolve the issue.
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Saulus R
Level 19 Local Expert
November 2, 2024
You leave no other option... Many will be in solidarity with me. They write reviews for you. A certain moderator is sitting, turns on his opinion, and if something cuts him, or he has a different opinion, they simply reject the review without reason! Why don't you respect the reviewers and take responsibility for your actions?
People worked hard, wrote, and so will you bother to explain yourself when you reject without appeal
I ordered delivery in the evening. The amount of 10.50rubles is displayed to me. The courier has 15.50rubles. The parcel was not given until I paid the entire amount, commenting "I drove 10 km to you not for 10.50 rubles."
I somehow got a promo code. There is an assumption that I passed it, but it was not displayed to the courier.
This is some kind of mockery! The second time I order delivery and the second time there is a problem. Then the psychotic couriers come, wait for free waiting, although the service is door-to-door and rudely communicate, saying that they will not come to pick up, then the incorrect display of amounts and couriers do not care what I have on my phone. It only matters what's on their phone.
Tech support gave me a coupon, but it's not clear if it will work, because I don't find the correspondence as if it was deleted. Although the point of these coupons is if there are people in Yandex who cannot use the app correctly or communicate with people correctly.
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Игорь Гарастюк
Level 6 Local Expert
November 9, 2024
The whole Yandex office dances only to suit its interests, bots are sitting in the support service, there are no people there, they can't make a competent answer, they don't sort out the problem, they don't miss honest bad reviews on companies, maybe everything is paid for. They refer to the publication rules, but the first and third paragraphs in these publication rules absolutely contradict each other, to which no one from the staff can give an answer, the meaning of visiting various institutions and their assessment is lost.
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Евгений
Level 8 Local Expert
March 2
Deletes reviews from the card without explanation. If I give an organization 1 star, it does not resolve the conflict and simply closes the office at this address, why can't I give all branches of this organization a low rating? I even had a complaint letter. My problem has not been solved, let everyone know how the organization works.
Or do you just charge money for deleting reviews?
Be prepared that when ordering dishes through the Yandex Food service, some of the products will not be delivered to you. That is, when ordering dishes for two, only one will eat. In turn, Yandex gives template answers to the robot and does not want to understand the situation.
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Артём
Level 7 Local Expert
October 31, 2024
Hello everyone I want to thank Yandex Maps. It became convenient to use when online traffic appeared, for this huge respect💪💪💪💪
I ordered a car to the Merriot Hotel. The car arrived at a different address. I tried to call the driver, the phone was provided and the food was delivered. The evaluation of the system is unsatisfactory. The driver will suffer.
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Роджер Веселый
Level 14 Local Expert
December 21, 2024
Yandex as a system has become nothing and sucks. It's about data leaks. They also recruit moderators from undergraduates and youngsters without an objective perception of reality. If you write your opinion, you will be banned. Well, why do I need such a "yayayayandex maaaasskowsky"??? 👎👎👎👎
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Anonymous review
August 24, 2023
So the point is... yandex does not respect human rights, does not protect a person's personal data, and trades personal data. I have contacted Yandex support many times for the deletion of personal data from the Internet. But Yandex platform, support ignores my rights in every possible way, referring to their rights. Like, we have the right to publish your photos, personal data, and all this despite the fact that I did not register with them, did not ask them to publish and distribute my personal data to other sites. Now I see that the more I negotiate with other sites to delete my personal data, the more information about me appears on other sites, and this is my name and date of birth. It feels like Yandex itself is in charge of these actions. Yandex support is the most indifferent team that I have met on social networks. They don't care about your rights when you show them your passport. I wish Yandex would fall apart. I don't have the words... you want people to experience hopelessness, despair, and other negative feelings. May it be the same for you.
Great company! she thinks about her users, she came to buy a silver ring, it is located in a very convenient place, everything is just fine, the ring is awesome!!
For the past month I have been waiting for money for products that I have not received. No support or alternative solution. Instead of apologizing and solving problems, just nothing. All comments are simply deleted
Order N°240116-14092338
16 January 13:52
The company is disgusting after realizing how they treat users. It is impossible to delete a product plus subscription, just as it is impossible to delete linked payment cards. It is impossible to contact at least support directly.
It is calculated that stupidly pay and you will not do anything with them.
After the first complaint, the subscription was turned off (even the paid period) and the linked cards were deleted, but after a month everything resumed and the plus subscription was debited from the card by default.
It is easier to change a bank card than to rely on the decency of this one...
If you want to spoil your evening, contact Yandex.Food.
Disgusting app and quality of service.
When ordering, one delivery time is specified, then it changes to +60-90 minutes without demand and warning. There is no way to cancel the order. The money is debited immediately.
Tech support responds in general phrases and does nothing to fix the situation. The food should be delivered twice in 3.5 hours, initially it was indicated 35-40 minutes.
It's a disappointment. I do not recommend it!
This rating is due to Yandex Plus, because for repeated disconnections it remains connected and money is constantly being withdrawn.Because I absolutely do not need and do not use the services of Yandex plus.
In the Yandex application, the validity period of discounts is written: "1 day left", but there is no discount for tomorrow.
Such unreliability is more disappointing than the lack of compensation in the form of such a discount for low-quality food.
A good shopping mall. Convenient, practical. Diverse retail outlets. All necessary purchases can be made in one place.
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Iван
Level 8 Local Expert
May 16, 2024
Comfortable location, stylish office. Polite staff who always try to help as quickly and as well as possible.
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Наталья Соколова
Level 3 Local Expert
January 13
I ordered food delivery to the office, and one day the money was debited from the card, but the food was never delivered. At the same time, no one can get through. Disgustingly simple. Return the money to the card.
Good company. That's only when you try to pay for advertising in Yandex.Business for 2 months. And the manager doesn't call or write to you - it's strange.
When you paid. and the support is not responding - it's strange.
It's nice to use advertising on Yandex.On maps, with the promise that every customer will be able to come to your institution, and in fact for 10 months in a row, he brings a taxi to customers 600 meters away and drops them off - This is very strange. Thank you for not caring about the customers, we are getting stronger.
Yandex is very different, of course, using non-professional taxi drivers is a risk to life and health, always when I used it I thought - does this guy have rights, did he lose them yesterday?
Offices are like offices.
Quietly calmly, prada the entrance is not correctly indicated, well, in fact, department 2, not 1, and so everything is culturally and well.
Ordered food, brought someone else's order, chat support does not respond, photos are not attached. Everything was sent to the love mail... 4 times, they say they did not receive it. Scammers. They wrote that the order was delivered, the money was withdrawn, but I do not have the goods.
Yandex is my favorite company, I am subscribed to all social networks. Obbi on velosippede is one of the games in Yandex Games. This company is the best
A cool office, not a Red Rose, but there are advantages in terms of comfort. Dining room in the office, table tennis, kicker, gym, shower. Cozy rooms for 12-30 people, not a solid open space. Cheeses, fruits, various sweets on coffee points.
A very unpleasant organization, thinks badly about its users, Tries to sit on two or even three chairs under sanctions. Russia is at war with the collective West, and the company's head office is still in the West. And where the company's profits go is a big question....
I just tried to connect Yandex Music. Instead, they piled up some Advantages and a Multi with unnecessary functions. I'm trying to switch off, but it's not that easy. Be careful when connecting - then you will not wash off, they will automatically pull money from the card
It was just like people: I log into Yandex, a window appears in the upper right corner with the inscription "Mail, my username, number of emails. Today after lunch, I turn on Yandex and do not see the login in that window, my phone number is in its place, I try to enter it, and in response, such a login is busy, they give me all sorts of advice that does not help. Return everything to its "primitive state" so that I can open my mail again. Who could have taken my username? Of course, I can get a new mail, but why do I need this polygamy? All my correspondents know that my email is "**-*******@ yandex,ru and all send and will send messages here, but I want to receive them. I have a lot of friends who like to change mobile operators, so it's impossible to get through to them - they changed the operator again. It's very inconvenient.